The virtual classes are a pain. It never starts punctual and the poor staff who are there on weekends especially have no idea what’s going on, plus for the delay you will never finish a complete class as it goes off as per schedule. Scheduled classes are changed or messed up with other, so it’s mostly a surprise which program you get. Since 5 weeks there is always and constant issues with it. Many times people have spoken to them an nothing changed. Always is sorry sorry but no action. Communication and customer feedback is clearly not their asset, maybe that’s why their website has no feedback / suggestion button.
And it would be nice if you could start verify if people are working out in street wear or gym clothes, especially during a global pandemic
Hope to see changes 🤞🏻
Newly opened, multi floor, spacious, good variety and quantity of equipment.
Almost a month being in this nice gym. Best gym experience I ever had. They have the best facilities and very well equipped, good environment especially for beginners like me. They also have friendly and good staffs especially Maxine😇😊
I've been at this gym for a few months now and I gotta say I love how there are atleast 2 machines for each exercise, cleaners are cleaning the machines once people are done with them, great customers service especially when I talk to Max and Kay, both are super nice, supportive and they are honestly the best employees I had to deal with in my life. The personal trainers actually commit to their client and give it their best, can't wait till you guys open the outdoor venue so in the winter we can workout outside in the cold chill weather. I hope you guys keep up the good work!
New venue is going to be amazing. It's situated in Manar Mall RAK. It has an awesome outdoor area overlooking the waterfront with a huge selection of free-weights, machines and outdoor functional training zone. Will be worth the wait for the local community when doors open in early Jan.