Emirates NBD Head Office & Main Office Branch
Baniyas Road, Deira, Opp Dubai Creek Tower, Next to Dubai Chamber Dubai - Dubai - United Arab EmiratesAbout
Location :
Added by Jopie, at 23 June 2016
Opening Hours
- Monday 8:00 AM – 3:00 PM
- Tuesday 8:00 AM – 3:00 PM
- Wednesday 8:00 AM – 3:00 PM
- Thursday 8:00 AM – 3:00 PM
- Friday Closed
- Saturday 8:00 AM – 3:00 PM
- Sunday 8:00 AM – 3:00 PM
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18 Reviews
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25 March 2019
Eva assistant sucks ! It’s an woeful answer system that drives your customers absolutely crazy. Can anyone lesson to us NBD? I hate Eva so much, all your customers hate it too. Just kill it..
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24 March 2019
Best bank in middle East. Committed to its customer. Best customer service.
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03 March 2019
This is the head office of the Emirates NBD bank.
Very good location because it's opposite Dubai municipality main office and opposite etisalat Head quarters and opposite to Dubai Greek.
Yes there are lots of parking available
Yes taxi available too
Yes there are lots of bus routes taking you to nearby this place.
Staff are very professional, respectful and hard-working. All what you want and need they will be able to assist with and guide you.
This bank has been here for a long time and it's one of the best banks in the country.
I hope you all have a great time and stay in good health and happyresponse / report this review -
18 February 2019
GUYS BEWARE! THIS IS A FAIR WARNING TO THOSE WHO WOULD WANT TO PURCHASE ANYTHING FROM APPLE STORE – DUBAI MALL USING YOUR EMIRATES NBD CARDS. THEY CHARGED MY DEBIT CARD TWICE FOR A SINGLE PURCHASE, ON SEPARATE OCCASIONS, 2 DAYS APART AND THE UNAUTHORIZED TRANSACTION WAS ALLOWED TO PROCEED WITHOUT MY KNOWLEDGE, WITHOUT MY PRESENCE, WITHOUT THE CARD, WITHOUT ME ENTERING THE PIN CODE AND WITHOUT ANY SMS NOTIFICATION AFTER THE QUESTIONABLE TRANSACTION.
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24 December 2018
Vey bad bank and unsecure my credit card was hacked by 21000 dhs in 5 minutes and they dont even anwer a very simple question as I asked to know whether they got my dispute form or not
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10 March 2018
You wanna simply loose your phone credit with no help from a leading bank then call Emirates NBD, their IVR provides little help and leave customers totally confused.
Why isn't there any live person to assist during calls to customer service..response / report this review -
28 February 2018
Worst customer services and administration offices ever
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05 January 2018
I would give Emirates NBD zero stars if it was an option. They have horrible customer service and it's nearly impossible to get any response from them. A large sum of money went missing from my account last month and they were totally unhelpful in resolving it. I would not recommend this bank to anyone, as they have questionable practices and are horrible to deal with when something goes wrong. Choose Mashreq or HSBC over Emirates NBD unless you enjoy large sums of money disappearing from your account without a trace, and no one being able to assist you or explain why.
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19 November 2017
One of worst hr departments never answer to customer queries or questions
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10 June 2017
I would have given a 5* if asked 20 days ago. But after I have requested for a No Liability Certificate, the way I am being treated as a Client is very bad. I opted for Emirates NBD 4 years ago & now I regret it..
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19 May 2017
I cancelled my credit card due to some reason. Now I'm requesting for my no liability letter they told me that i can requested after 45 days. I'm wondering why too much time since I didn't use the credit card even once. Why it take too much time for clearing since I don't have any liability from the bank. It's too much hustle. I'm so disappointed with EmiratesNBD.
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11 May 2017
As I promised that I will continue to provide follow up on my suspended cards issues so here is the latest.
My cards were suspended on march last week Because I am at the end of my job contract.
Then I was advised by customer service to deposit cash and block will be removed
I requested 3000 limit so they deduced 3800 in each
One week later they realized it was wrong advice by bank lowest limit on this dnata card can be 8000 so they credited
Asked me to go to bank again sign papers for this request.,
Fast forward they deduced 10,000 Aed each total 20,000 and I got several days later a text that issue is resolved.
I called customer service just now talk to Mr Cletus d Souza who look at everything and gave me news that cards are still block and limit is 3000 Aed. He told me to call relationship manager Fatima abubakr who always give me one advice only "let me call you back"
Then she never call.
Lately I have visited ms hakeema al hamooshi at all wasl and pooja vjas at oud Mehta branch they all keep telling me they are working on it.
I used to have a call from Nbd Facebook admin for follow up. They realized the beauty of the matter and stopped following up.
I have been advised by my friends to look for "wasta" for local people which seems to be weird initially because it is private bank and I am getting a card against my deposited money.
But I think I take this advise and look for that kind of help. Although it is very disappointing.
Regards
Rashid nadeemresponse / report this review -
27 April 2017
Used atm machine from car and good parking space as well
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26 March 2017
Strategically located
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22 March 2017
worst bank ever, worst customer service. Marketed as best bank in Dubai, Really nowhere close.
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21 December 2016
best banking facility in UAE
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02 July 2016
Liability letter it takes 14days to get it. And some of the call center agent they talk to like you are not a client like stranger. I waited from june 18 till now they called to collect today when im getting it they told me sorry something wrong spelling they cannot give it to me come back tomorrow you will get it in shala.
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30 June 2016
We can many ATM's in the place. It also has an ATM which can be used from Car, without getting out.
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