Been a long time customer. I was come out every happy and satisfied. The service, follow up and team are adsolutely amazing. With the new team member muneer and my longtime adviser jamshaid who make sure that the work are done on point.. amazing team thanks you so all
I would never visit this garage again & I would suggest to go through reviews before your visit!
I wish I would have seen the reviews before visiting, I went through an offer they are running online (FB sponsored ad), don’t trust them they are not genuine & to their words at all.
During my collection time person is informing me on chat their vacuum is not working since morning and they cannot do vacuum inside (which is part of offer). However, when I went to collect my car I noticed the car was not even washed properly from outside. There were dirt marks left on body parts, glasses were not cleaned properly, when I opened the door I was strange to see the car was as it is from inside not even a cloth was used to clean the parts. The back side when I opened the dirt was as it is after the service. I will attach some pictures for reference, how the car was handed to me. Also, the tyre pressure was not checked. I had to ask them to recheck and that’s when the guy checked and refilled all 4 tyre’s correctly. THIS ALL WAS OUTSIDE STUFF WHICH WAS VISIBLE AND I HAVE ASKED TO FIX IN FRONT OF MYSELF, NOT SURE ABOUT THE OTHER INTERNAL STUFF HOW THIS WAS SERVICED. I have ZERO TRUST as my experience was very bad with this garage, I would suggest to think before you visit. I am attaching some of the pictures for reference.
Thank you.
Highly recommended the place, amazing customer service experience and professional staff, special thanks to Mr Shoaib who took a very well care of my car and answered all my inquiries.
Very basic set up. Car vaccum is done by literal a home vaccum. Blower same. Power jet spray has no power. No hydraulics for under body car wash.
Guys work well and clean well otherwise.
Dar Al Madina Garage replaced my shocks, center bearing, and prop shaft couplings. They even washed my car and polished the headlights at no cost as a form of customer service. The staff were very helpful, friendly and professional. I would highly recommend this company to anybody looking to repair their vehicles