Name: BLS International Services Ltd.
Address: 45 Al Mawkib St - Shams Abu Dhabi - Abu Dhabi - United Arab Emirates, AE
Telephone: +971 4 387 5667

BLS International Services Ltd. is a local government office, located at 45 Al Mawkib St - Shams Abu Dhabi - Abu Dhabi - United Arab Emirates. They can be contacted via phone at +971 4 387 5667, visit their website www.blsindiavisa-uae.com for more detailed information.

Location :

45 Al Mawkib St - Shams Abu Dhabi - Abu Dhabi - United Arab Emirates

Contacts :

Added by Jopie, at 29 March 2016

Add email
Add business description
Add Social Media
Add Products and Services

Tahmina Shafiq

22 May 2021

Bad experience overall. Had to wait for a long time for submission of passport. Extremely slow and unprofessional service. No social distancing, the hall was crowded with children running all around. No safety glass between the staff and clients. Out of 11 counters, only 4 were working. The token system is not serial vise and random numbers come in between. The security guy is quite helpful and nice. The premium service at Paragon building charges too much. I guess BLS is the only place in UAE where they make you realize being Indian.
Sanad Mukadam

04 November 2020

I visited this place for the passport of my newborn child. This is not a premium centre but the service here felt on par with one.

The staff are quite friendly and helpful. Facilities here are clean and spacious. There’s even a baby feeding room for those visiting with babies. It took me around an hour to get everything done and cost me AED 340/-
Ali Shaikh

15 September 2020

Not at all recommended but there is no option. Not all the staffs are working leading to huge waiting time.
Musthafa Wafy

27 August 2020

Poor Service Team, Non cooperative,
Charging you for a simple Application typing AED 120.
Most of the chairs left free and the available staff too leaves office intermittently.
Mohammed Yak

25 August 2020

Best service by Mr. Gourish. At BLS international Abu Dhabi..
Excellent experience coordinating with him..
I felt very easy to understand him and his behavior is very good very every individual.

Highly recommend.

Thank you
Garvin Amado

24 August 2020

Very poor service Pathetic Better for the embassy to stop the services of BLS
Reyan Kf

13 August 2020

The office is a universal failure.. They made me to stand for four hours for my passport renewal I highly recommend those staffs especially the receptionist to visit any of the UAE govt offices to learn how they handle and behave customers. Shame on BLS ..
Mohammed Pallipuzha

29 July 2020

They are unnecessarily inconvenienced by the charge of making unnecessary corrections and replacing photos that comply with the conditions in the typed applications from outside.

Even as a government-run institution, there are not enough staff or seats for visitors.
There is also a tendency to stop at Q and have trouble.
Even in such an advanced age, there is only a system that accepts only cash.
These are substandard services that do not even have a card payment system
Husain Ahmed Syed

27 July 2020

The service was good and I like the way Mr. Gourish handled my application. Thanks for the awesome job. Keep it up.
Dibesh Bulhar

15 July 2020

Service is very bad. Website provides only partial information about the list of documents to be submitted for any service. We will be forced to pay high service charge for each and every extra service.

The appointment system is ridiculously bad, even though we are provided with a 20 min time slot for priority service ( new born passport application) we waited 3 hrs to get to the counter. The place was over crowded, and was not following Covid 19 regulations for safe distancing.

Even though their website is showing a Fee of AED. 190 + AED. 20 for applying for the passport for minor; they charges AED. 340 only for applying for the passport. One more important thing people need to know - They don't have facility to accept the payment by bank cards (nowadays even the small Baqalas in Abu Dhabi has card payment option).

Over all a bad experience, which was not expected from a service representing india government.
Sobin Joseph

09 July 2020

Receptionist is stupid very bad attitude and service . they are insulting customers. Receptionist and staff's behavior too bad . they're treated like an animals. Embassy service is very good and fast .BLS service is poor .
Shamnaj Tp

03 July 2020

They will treat you like begger. You won't get token also. They will sell that to agents and you have to pay around 100 dha for that. Even security won't let you go inside
Jital Ardeshana

02 July 2020

Excellent customer service received by me from Mr. Gourish Kumar. Genuine and knowledgeable person with very helping nature to correct my new born baby passport application.

Highly recommended to contact him for all first time applicant.

Thanks again for the support.
Jeen Raj

26 December 2019

Extremely dissappointing experience.
The security guy at the door is impolite, disrespectful and does not have any people skills whatsoever. Their system seems intentionally inefficient and convoluted , maybe to push their premium services. Severely understaffed, overpriced and mismanaged. Obvious preferential treatment for foreigners over Indians. It is a matter of some concern that this group of incompetent individuals represents the Indian embassy to its citizens.
Gopal Joshi

25 December 2019

Did my passport renewal.
: 5 Stars for their speedy service (only 3-4 days)
: 0 Stars for the people (especially at reception / pre-checking counter). Felt like dealing OLD TYPICAL government office people back in 90's India.
Jeph Mat

12 December 2019

Never use their attestation services.
They returned my certificates with 7 tapes to cover the various tears on the document which they inflicted. With 28 staple holes and a brand new certificate totally crumpled and crushed.
The best part is that the attestation was incomplete. Just a bunch of rubber stamps - which anyone can cook up in a flash. Missing important paper stamps.
Watch out for this scam service of BLS Attestation guys !!!
Prem Prakash Thangamani

05 November 2019

Some people are good, but mostly they try to make sure that you use their typing and photo service by providing comments on your application. Really had a bad time.
Don Vijay

27 October 2019

The worst service ever.They somehow managed to create a typical Indian office in the UAE .
1.The wont accept cards they never have change they make us run up and down for change
2.The application which we type will never be correct until we pay them 30 dirhams and get it typed by them i was asked to re do the whole typing just because there was a space in the address
Oliver Farrell

22 October 2019

Processing a visa for India is an archaic, laborious and expensive effort.

BLS does not make it any easier and charges you to do so.

2 stars because apparently there's no other way..
Manish Sharma

30 September 2019

I needed to renew my passport and visited the BLS services in Abu dhabi. I did not go for Premium Processing as it would not have changed the processing time of my application (it reduces the application time though).

When I visited, the process was a bit slow. But it is justified since the application itself requires too many questions to be answered. Anyway, to my surprise my renewed passport was delivered within 48 hours of my application. I think they did an excellent job in meeting the timeline very well; many thanks to Khaja for handling my case. I am not giving 5 rating as I was expecting more than 2 officials to handle the clients at any time. I have a few suggestions for the customers: (i) Try visiting early in the morning to make most out of your time and escape the long queues, (ii) Make sure your photograph meets their requirements and you have photocopies available, for my case everything was good except the light-colored shirt I was wearing in the picture, (iii) Opt for passport-filling service, it is really helpful! Lastly, do not forget to carry cash!
Satish Balakrishnan

07 September 2019

The worst service in Abu Dhabi .. literally a private company trying to make company thought the Indian govt has given a good digital service which spoils the reputation of the country.

They force you to fill the forms with them also the photo to make money for them. Making us to look like an fool in front of them.

Surprisingly they force you to choose the colour of dress which you wear in photo also
Kris Rodrigues

26 May 2019

Was at BLS Abu Dhabi for a Passport renewal on Tuesday (21/05/19) and the service was excellent.

Both ladies (unfortunately I didn’t get their names), at the reception as well as counter (#2), I had the pleasure of interacting with were courteous and able to answer all my questions.

The entire process was smooth & quick, and no I didn’t spring for the premium service yet it felt like I was a premium customer Even the security guard was helpful and polite.

I received my passport well before the expected date and I am extremely pleased.

Pleasantly surprised and full of commendations for the team at BLS Abu Dhabi. Absolute credit to their organization and just great individuals

Keep up the great work!!!
Prasanth Eranezhath

15 April 2019

Poor service too slow counters same like indian government offices. These staff should atleast visit in some UAE goverment offices to learn how to behave with people.
Kamaljit Singh

11 March 2019

HI THIS IS KAMALJIT SINGH WAS HERE AT BSL INTERNATINAOL SERVICE (11.03.2019) FOR MY PASSPORT RENEWAL WITH A TOKEN NO. 0015. AND I WAS ATTENED BY ONE OF THE STAFF MISS RAZHOL WAS VERY KIND AND HELPFULL. TNX
Priya Singi Reddy

02 March 2019

Pathetic service and unprofessional behaviour with poor customer service.. specially in reception staff are very rude..i wish I could know their names.. male with beard and female both are horrible.. simply cheating.. in india passport offices are far better than these monks.. i waited almost 4 hrs..just because of i filled my form from outside.. they rejected my photo just because of slightly light color dress which I wore..they said it must be dark.. paid 30dhs.. they given almost same color pic..so be careful..
The BIM Man

30 January 2019

Wait wait wait.. Read me before you go and pay.

They are too greedy. They will charge you for hidden reasons which you can solve yourself. Read below.
There's no payment to government other than the passport application fee. Whatever they ask is for BLS, a private company. Don't give them anything without proper understanding.

I went to apply for passport for another person. Whoever welcomes you in reception or anywhere else are not Indian ambassador or Foreign minister (even though they pretend to be so). Ask all procedures and charges even if they are hesitant to explain. Don't let them cheat you.
I was asked 30 AED or similar for application. Dears, application forms are free of cost. They are asking money to fill it. But they won't tell you unless you ask them. Don't let them fill. Forms are asking info about you, not about Indian history. You know everything about you. Dare it and fill yourself and pay nothing.

Then they said me to pay 30 AED for an affidavit. I asked them logic of this affidavit where i had all documents ready. They kept on telling its needed, never explained its legal side or format. And took 30 from me. Then i figured out, it's just a declaration that i can write in a white paper and sign. But they hid it to charge me 30. I went back to counter, took my money back and written the so called affidavit in a piece of paper and gave. Everything solved.

There are two people with beard. Expect not even a smile from them. There are staffs in processing counters. They are very helpful and friendly.

Finally, they sent the passport with a cheap courier. The delivery boy did not have uniform and identity card. He was too lazy and hesitated to come up to flat. He said "either wait outside the building or i am leaving". This is the first time i hear something like that from a delivery boyahhahaha.

Altogether, the facility is not good.. They are incomparably bad. TCS who provides this service in India is amazing..

At the end, i wrote to The Attache of India in Indian Embassy, Abu Dhabi about this mess. I request more people to report their arrogance to embassy. Email IDs and contact numbers are available online.
Amitabh Cheekoth

30 October 2018

Efficient service with token mechanism at submission counters. Staff is friendly and helpful. Ensure you have the necessary completed forms and documents/photos as per the BLS site and photograph for a seamless experience. The reception counter validates the documents early and guides you appropriately. Got the renewed passport in 2 days with prompt SMS!
Joswin Lopes

08 February 2018

I had been here last Saturday for renewal of my Passport. I didn't expect the service would be such a low quality, especially being located in the capital city. Passport offices in India are much better in India with all features that can be found in the website including online, offline filling and uploading the application, documents, getting online appointment and making online payment a very easy process. Unlike here no online application is available, only forms are available to download in pdf which needs to be printed out and than fill, no option of filling in soft pdf format and print it later. Hence there are numerous typing centers running in the opposite building for which they charge you 25dhs only if passport renewal, if any additional changes like address, name, spouse are to be added they will hike it. It doesn't matter even if a person being highly educated and can do things by himself also has to end up seeking from typing centre orelse He should have it written by himself. The token can't be obtained by ourselves, oh please, you need to call for the security guy unless he is free than you get it immediately if he is on copying machine you will have to wait until he finishes, because the token machine itself has a note on it ' Not to obtain by ourselves'. There are 11 counters but hardly it is occupied by 5 to 6 staff. Counter 5 to 11 are the worst. Applicants need to stand in there until the application is verified and payment is made, there are no chairs on these counters. There are some good convenient facilities like making photocopies, photograph, restrooms, drinking water etc. For photocopies and photograph they charge reasonable price, but the sad thing is they don't have any professional to take photographs, if one needs to take photograph, any of the male staff from counter will come and click it by a hand held DSC camera which is very sad. BLS should implement some quality changes in the present scenario, make available the applicant to fill the application online and online appointments, suitable desks so that the staff and applicant are comfortable enough with the paperwork on the desk, self service available for walk in tokens etc.
Pranil Tari

15 January 2018

It isn't up to the mark, service provided by TCS in India is far better than BLS.
No online application process, no online appointment system, you will feel like you are visiting 15 year old passport center. You need to fill all the application by hand, and if you don't wish to they have typing service who can fill it for you (1 star)
Worst part is some of the staff still do not know, if they need to greet customer or scream at customer.
Location is easily accessible (1 star).
Sekar Chunghath

17 December 2017

Bls Indian passport renewal office..
delayed in office, poor token systems, slow operations but passport received in one week time. Costly
Shaju MB

07 December 2017

BLS International Services Ltd. is an exclusive trusted partner to The Embassy of India / Consulate General of India, UAE which manages the Administrative Function of the Visa and Passport Applications process.

BLS International website provides you with the latest information and Guidelines on the application procedures involved in making application for an Indian Visa and Indian Passport from UAE.

The staff are very helpful. Ladies and Kids are priority tokens.
Sufyan Bajaber

25 November 2017

this place is to apply for Indian passport & visa renewal. NO credit/debit card facility and hence need to carry exact cash. Ensure you carry all required documents. Helpful team and quick service. Got my passport renewal job done within 20 mins.
Sapna Taneja

11 October 2017

I heard lot many positive remarks about BLS International. Finally I got the chance to experience the same in person. I am totally amazed with my first day visit to the service centre. Good experience so far. Just one suggestion, making the submission counter bit spacious will be really great for the applicants. Rest is absolutely superb!
Arun Kumar M V

05 October 2017

Good service my staff and thanks for giving priority for new born passport. But, Change your courier partner from Blitz to some other like professional services in uae because they are going to give you a bad impression due to their delayed delivery. Your business with customers end only after the customer recieves his passport not just finishing the embassy work.
Sunil HS

10 September 2017

Excellent facility and very fast service. Staff courteous and helpful. Completed whole process in 15 minutes. It is better to keep all documents and filled application forms ready before going there.
Kannan Periasamy

02 June 2017

Receptionist behavior and waiting time is not good. So bad.
The token number must be given immediately once the customer approach the reception. After receiving the token the customer can fill the forms while waiting for their call.
Needs to be implemented immediately
Mohammed Aslam V

03 April 2017

Very bad,
Slow services..
I waited 3hrs for passport renewal
Mohamed Thousif Ibrahim

19 February 2017

Good to see the improvement in Indian passport service.
Srinivas Bondada

08 February 2017

Been here few times to avail the services like entering spose name, attestation and passport renewal. The staff are ok in helping out the issues, but it takes hell lot of time. Need to plan for a short visit first for their requirements and for it to be completed come next day fully prepared. It will take a full day to be done during busy days. BLS is always hunt for money. So you need to be ready to spend for unforeseen expenses like sms fees, etc. With a huge population in Abudhabi and dubai, these offices are not sufficient and they have to increase the manpower and offices also.
Rajeev G

11 January 2017

Best service ever!
Took only 30 minutes for the entire process of a newborn passport. Staff and security very courteous. Only thing is that they accept cash only and always carry the exact charge to make things easier. For newborns passport and birth registration together it costs AED 337.
Sufyan Osman Bajaber

05 April 2016

this place is to apply for Indian passport & visa renewal. NO credit/debit card facility and hence need to carry exact cash. big queue and hence plan during job hours, ensure you carry all required documents. Cordial staff. Suggest to have multiple offices.