Whenever I go to Aster Clinic in Al Warqa; I always gets good service from the team, no matter whether the clinic is busy. I expect the same in future as well.
Good Staff Caring ..and Follow up team is Outstanding
Great staff! Super caring. Nice and clean. Short on parking.. :)
completely satisfied and very impressive with their service team who are Well trained and humble to patients ,Overall a very good experience.
Everything is good, but takes a lot of time and you have to wait very long. Even though doctor don’t give you not more than 5 minutes. I don’t know why token system is too slow. Small checkup can take 3 hours.
It was a wonder full experience , all of the al warqa staffs are professional and friendly too. They were treated like a family Highly recommending aster alwarqa.
highly recommended clinic in al warqa . highly qualified doctors and trained paramedical staff. highly cooperative and friendly receptionists.
I had Awsome experience at Al warqa clinic all employees are so professional & helpful .I would like to prefer this clinic to all my friends & family.
Had a terrible visit at Aster Alwarqaa yesterday. The doctor, namely, Dr. hossam was so discourteous and impolite. No manners to speak to an ailing person. She was wearing a mask, which is perfectly fine but what was not ok was how she was trying to get my heart beat with a stethoscope while standing on her tippy toesit was very uncomfortable for me because I felt her ridiculous attitude would make her fall. I don’t care for her fall, except she would have fallen on me and I don’t like to be uncomfortable. Then, she had to check my throat for which she had to use the wooden stick and she was as ridiculous as she was while checking my breathing. I was scared she would fall and the spatula would be shoved into my throat. Such imbecile doctors. Get a real doctor, not someone who doesn’t even have bedside manners.
No appointment system. You have to wait for a.long time to meet any doctor . Be ready to spend at least 90 mins.
Overall not a well managed clinic. Even on a normal weekday you can identify in efficiency .
Reception and registration staff should be polite and patiennce to answer queries..
I am happy to review my experience with AL WARQA ASTER ,as matching with their motto we ll treat you well ,I had visited ortho ,the doctor and the staffs are very happy to assist.
i had visited the clinic many times. i dint feel any bad services.from the reception itself they are giving a gud service. and very good doctors also.
Good experience overall dr are excellent along with Great nurses services and overall very nice experience reception staff is also very professional Good work guys keep it up:
I have very bad experience with them multiple times. Every time i visited them the have a different clinic timing & a new story why Doctor's is not available.
According to Call center the GP timing is till 11:00 PM. Yesterday I visited them at 11:00 they said we close at 10:00 PM, today i visited them at 9:15 & they said we are already closed, when i told them that yesterday you said your timing is till 10:00 PM, how come you close at 9:00 PM today, receptionist said the Dr has already left the clinic, when I asked them do you guys have any policy for timing and Dr availability another staff jumps in and said actually Dr is available but he said dont give token to any other patient as he already has 6 patients waiting while I cant see a single patient in the clinic.
I understand their stupidity and left them without any further argument and all this happened why my wife was in severe pain in her foot.
My experience in Thumbay clinics is far better than aster, but this is very close to my home thats why i tried it multiple times, but no more
Front desk services very slow. Long wait times. Half an hour wait at the payment counter at the end.
They dont answer calls, Although called several times before the end of working day
One of the Worst clinic in Dubai, i had bad experience, they make me wait too much time and their contact center very poor no response. Please Respect Humanitarian.
Its the only medical centre i. al Warqa 2. Various departments like ENT, Gynec and Obstetrics and General Medicines etc are available. The services provided by the staffs are average.
Wrong diagnosis with my son that could be the reason he will not able to move his hand for the rest of his life. And when we complained they never cared. Worst doctors ever