Excellent packing crew - well organised - very pleasant guys. Everything went like clockwork and all items were professionally packed. I'd recommend Allied Moving Services to anyone. A job well done.
Had a great experience using the premium home moving service from Allied. They managed to finish a 4br move (packing, moving and unpacking) in under 10 hours! Highly recommend this service if you're looking to move and also recommend asking for Jameel to be your team lead!
Very professional, Jameel and its teammates have done a very good job, and finished way before time. I'll take the ir services again with no doubts
They come with good experienced workers, nice and humble people, time punctual, nice and good service.
Excellent quality, timing, precision and attitude!
Very Unprofessional - I definitely would not recommend this company. Their quote was not the lowest however as I understood that Allied Pickfords were a professional and reputable company I decided to proceed with them for my move. The representative who did the survey and provided the quote was professional.
The packaging was effeciently carried out. After the goods were removed to their warehouse the remainder of the move was not managed by the 'Move Manager'.
Inadequate guidance or feedback was provided on the filling out of documents and paperwork to be submitted for customs clearances. Thankfully the local shipping agents at the destination were helpful in completing the documents for submission. The documents which were submitted to the UAE team were unchecked by them necessitating resubmission to obtain customs clearances. The shipment sat in Dubai for three weeks after the goods were collection by Allied Pickfords and taken to their warehouse which resulted in the shipment arriving in the destination port during the Christmas and new year holidays which resulted in significant demurrage costs which I had no option but to pay. At the outset it was highlighted to Allied Pickfords that the shipment must not be delayed so as to avoid this situation. When the Allied Pickfords team were contacted regarding this they informed that their Customer Service Manager would contact me to discuss and resolve the issue however one month on I am still awaiting the call.
The position of the Move Manager is that the shipment was delayed due to missing paperwork from my side - her role was to coordinate and manage this process which did not happen.
Disappointing and costly experience.
Take care when selecting your move agent.
Very poor customer service. Charged a premium price and delivered substandard service. Operates as a different company in different countries and continually places blame on affiliate companies in other countries for poor communication or misunderstandings. Takes no responsibility - everything is the customer's fault. To add insult to injury demanded additional fees to deliver to final destination even after customer demonstrated there was no credible reason for extra charge. Resolved after weeks of argument in favour of customer. Every box is labeled Allied Pickfords - The Careful Movers yet we received boxes where no packing was used at all - shoes and purses were just heaped into a box. Some shoes were damaged beyond repair and a dozen purses were so crushed it took days of leather treatment to restore to their original shape. Disappointingly, a number of small items went missing, several more were badly damaged. Delivery at the final location was entirely focused on how fast the job could be done, not how carefully. Finally, 2 cartons were never checked off the load manifest. Reported to office in Dubai but never received any follow up. There is no good reason to pay Allied Pickfords higher prices - shop around.
The Worst service I have received from a move Company: 30% more expensive than others, no reply or solutions given, the container was delayed a month due to their lack of planning, damage of my household effects was huge. I have made several national and international moves, and this has been my Worst experience by far. DO NOT RECOMMEND IT!
The person who came to our house to give us the original quote was helpful and professional. Based on this initial contact and recommendations from friends who also used AP to move to Australia we decided to pay a bit higher than other quotes received and go with AP.
Packing guys were great and efficient.
Once the full money was paid and the container left our house in Dubai, the service and communication from AP Dubai went downhill fast. Incompetent office staff. No updates on our furniture. The tracking number we were given didn’t work and the Dubai office were useless at sorting this out. Very disappointing after sales service during which is a stressful time for most moving overseas.
Great service from start to finish, shipped my household goods back to the Uk with out a issue. Had no issues from the inital visit to delvery. 1 Movers in the UAE in my opinion.
The team was very professional, quick and cooperating. I did not undergo any inconvenience in the whole shipment exercise. Both the packing and delivery was very smooth. Great work team! Keep it up. I would give a 4.5 out of 5, just to leave 0.5 space for even better service!