From my experience they have no intention of returning the 5000 dirham deposit at all. They will make up charges on the final inspection and there is absolutely nothing you can do about it.
Ok, pp say its hard to get things done, get your deposit back is hard. Just 5 days after I vacate my unit I am all good to go.
Call center not so good experience. But the office here put things right.
We were also very happy with our flat. So all good. 🌺
Worst company ever in abudhabi, call center bad, maintance bad and the houses they have are the worst and poor, cant wait for my contract to be finished to leave them
Worst call center, worsets maintainece hope landlords willnot deal with adcp more.
Worst customer service who do nothing to help and worst maintenance in I ever noticed, the biggest proof that there is no body of the customer service comment here
The maintenance is horrible, not professional they fix something and break another, you need to run after the bank call center and call 20 times to find someone that will help, and then you need to wait for the maintenance to come and that takes a month or so, last time to deal with adcp
the gas company also they take money monthly for visiting the building other than the gas reader and they do not visit the flat until 3 months or so, then why to take monthly service payment??
its unbelievable
A very bad experience at ADCP properties, people are very unfriendly and rudemy wife waited for more than 1 hour, only to know that they will sms us for the municipality documents, and telling us "you don't know the process?" (???? what the hell are they talking about? NO one inform us that there are new policy lately.) And worst part of it, they purposely ask us to comeback in the middle of our way to work because they said my wife did not gave them some of the documents, but we saw it in our own eyes that she (the manager) all received the documents completely, and when my wife came back only to know that they misplaced it in their copier machinePlease ADCP people we are not going there to ask for donations or favour, we are your consumers/clients, deal with us fairly, please don't judge people with colour or racenot because we are asians you treated us like your maids or workerswe are also humans like you and please don't make fun in front us talking in arabic, as if your mocking at us.
Just sharing my bad experience at ADCP properties.
The maintenance department is a nightmare to deal with. Customer service is alien to them. I have been following up with them for two months to replace the false ceiling which they must have changed when I shifted two months ago but all they did was to paint it(not even bothering to clean it) . Regarding the fungus and serious health risk they are not bothered till now. I shifted more than two months ago and still the general maintenance has not been completed. The paint job on the doors was appalling with marks all over.
I have called them countless times and every time they say they are following up. They generate the request but no action is taken. I have sent them emails with pictures without any positive response. I visited their maintenance department two times in scorching heat without any results.
I have wasted a lot of time on futile things which by contract I should be getting and which is the responsibility of a property manager. Having made the payment a tenant would expect to have the full facilities of the premises which clearly has not been the case. It is not only unprofessional but unfair.
Very impolite customer service in Al Ain branch. They don't tell you the truth. They don't give you attention and they don't want even to work.
I don't recommend it to anyone
Very bad customer service at main branchmost of the customer service counters are empty especially one sunday after two days of weekend leave?
Very bad Maintance. My AC was not working more than 20 day. When i call the office always the answer was we will follow up. It's never followed up. Never seen such kind of bad service in uae.sick of calling office now.
Getting your deposit refund will take forever. Hayys.
Maintenance team is very bad, my air conditioner is not working more than 10 days no response
Sensible and helpful staff :) :)
The best way to get rent in abu dhabi they have rules
Comercial and residential properties for rent