Name: iStore
Address: F156, 1 Palm Blvd, Umhlanga Ridge, Umhlanga, 4319, South Africa, ZA
Telephone: +27 87 350 2946

iStore is an electronics store, located at F156, 1 Palm Blvd, Umhlanga Ridge, Umhlanga, 4319, South Africa. They can be contacted via phone at +27 87 350 2946, visit their website www.myistore.co.za for more detailed information.

Location :

F156, 1 Palm Blvd, Umhlanga Ridge, Umhlanga, 4319

Contacts :

Added by Jopie, at 01 December 2016

Monday 9:00 AM – 7:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 7:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday 9:00 AM – 6:00 PM

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Anonymous

30 January 2018

I have just been on the phone for the last hour trying to apply for an iStore Card. The most incompetent and unreliable service ever !! The online application does not work as the one-time SMS will never get sent. Standard bank have no idea what application to send though. iStore Gateway cannot help and instead pass the buck by transferring you to support for the online store. How hard can this be?
Anonymous

30 November 2017

Took in my iPad 2 to seek advice and possible solutions to the issue of the device not charging. Made to wait an inexcusably long time and then "assisted" by a gentleman that seemed to care more about looking at everyone else in the shop than actually tending to my issue.

After what felt like days, he said that I should leave it with them so they can find the issue and there's a fee if I choose to decline the proposed repair costs. After hearing the possible costs, I declined leaving my device at the store.

Two hours of my life wasted at this white-washed excuse for a premium store. Steve Jobs would be turning in his grave if he knew what his revered brand has been reduced to.

I would suggest that everyone go to the WeFix store at the mall. They are very friendly and helpful and the prices are quite reasonable too.
Anonymous

23 November 2017

Extremely helpful staff, prompt service. Highly recommended.
Anonymous

23 November 2017

I was given very good service based on information on computers and purchasing my Apple Watch. It’s odd what others say because I have always been given great service there
Anonymous

17 November 2017

Took my MacBook Pro in for a repair estimate, came back at R21K while the computer was purchased for less than that. It was literally more cost effective to buy a brand new computer with the measly 1year warranty instead of paying for the repair costs.
Their prices in general are disgusting, for an “premium reseller” which is a franchises version of apple in the states and overseas, The Istore In SA is a complete slap in the face compared to the service and quality expected from the brand, their prices from accessories to machines are overpriced and a single year warranty on a computer is a disgrace to the brand.
Anonymous

25 October 2017

Poor service. They make customers feel very unwelcome. Steve Job's idea of an iStore is far gone
Anonymous

24 June 2017

Good selection and well managed store.
Anonymous

17 June 2017

Went into Gateway branch for a battery check. Stood in line for a long time. No one even made eye contact. Left and went to WeFix. Huge contrast
Anonymous

12 June 2017

Service was unhelpful. no solution was given to my current situation
Anonymous

08 February 2017

Absolutely horrendous customer service. After updating my MacBook Air OS to Sierra, my iTunes no longer recognized my iBooks and so I visited the store to seek advice. The technicians were clueless. Frankly they had a lesser working knowledge of my device than me and combined with their arrogance, it made for 2 hours of achieving nothing. The process ended with a shrug of the shoulders and the techie indicating that they could do nothing to assist as they were merely a re-seller. Their t-shirts with catchy sayings really should say: "App-solutely Clueless".
Anonymous

08 December 2016

Went in two weeks ago complaining that my battery was draining too quickly and going completely dead with 30% still showing on the indicator. I was told by the Apple iStore Gateway service department that my phone is old and if I charge my battery at night while I sleep it would get damaged. By the way I have an iPhones 6s 128 gig version. How can you call it old. He handed my device back to me and said there was nothing he could do. That when I decided to call Apple support In the US. They told me a completely different story and told me to take my device immediately to the Apple iStore because my device was part of a recall program. The battery's shipped with my device was exposed to air longer than it should have been and resulted in the battery malfunctioning. If the first visit to the Apple Store wasn't horrific enough. The Repair staff are arrogant. Don't greet. Are far from pleasant to speak to and don't know what the heck they talking about. Oh the service department closes at 6. So don't rush after work. You'll get turned away. In short I'm done as an Apple customer. Selling my Mac and iPhone and moving on to better after sales service. Been with them for over six years. Pathetic.