Tags : #PointOfInterest, #Establishment

Location :

Lotusville, Verulam, 4340

Contacts :

Monday 7:00 AM – 2:00 PM
Tuesday 7:00 AM – 2:00 PM
Wednesday 7:00 AM – 2:00 PM
Thursday 7:00 AM – 2:00 PM
Friday 7:00 AM – 2:00 PM
Saturday 7:00 AM – 2:00 PM
Sunday Closed

Google User

23 June 2024

I highly recommend Verulam for driver's licence renewals. Every part of the process runs smoothly. We've used this location for that purpose a few times by now and every time things went very well.
Google User

20 June 2024

Well organised, came here for license renewal. Try and be here around 5:45am in order to finish early. Carry a black pen, Proof of address nothing less than 3 months and a copy of your ID(does not have to be certified).
Google User

10 June 2024

Service was good. My point is why should we pay for a temporary licence when we apply for a renewal licence. The receipt or invoice should explain it all when stopped by a traffic officer. It is the department of transport problem because they are the ones that is delaying the whole process. They should be responsible for all types of photocopying .
Google User

22 May 2024

My second visit was definitely better than the first. The time to complete the process of renewing the driver's license was about an hour. If you are renewing your license please ensure you have the following documents:
1. ID
2. Photocopy of ID
3. Proof of residence.
4.Spouce or married females must provide proof of residence on their name .
5. Cost. R250
Google User

21 May 2024

I got there at 5am on a Saturday morning and the queue was already at the end of the parking lot, but was done by 9:15. Be sure to get your eye test done at an optometrist, as this will save you a 20-30min wait. For your driver's renewal, you'll need your ID as well as a copy of your ID, R250, they do have a card machine, your old license. You will need ID photos if you're going to get a temporary license. From what I heard from other people, on weekdays, the queue takes much longer to move as compared to a Saturday, Saturdays move much quicker. If you need to make photo-copies you can get them done across the road from the testing station. I hear there's a guy operating a printer from his car during the week, I didn't see him there in the weekend. The lady giving out the forms is rude, but it is government, so take your scolding and move, don't take it personally. When I asked the cashier when my license would be ready, I was told, "you must just come". I did not receive any sms informing me my license was ready, I went after 5 weeks and luckily it was ready, it was the chance I took. The security has a good handle of the lines, there were no issues. Overall good experience.
Anynomous

29 June 2021

Extremely slow, but social distancing was maintained through out the station. Went to renew my drivers license it took about 6 hours. I recommend wither getting there before 6:00 am or booking an appointment 2 months in advance
Anynomous

11 June 2021

It takes a while to get an appointment.

But when you do, the process is easy to renew the driver's license.

My appointment was 13:10 I arrived 12:30 to fill out the form. There was one person before me but I ended up going in earlier than the appointed time and paid by 13:10...

Such a difference from 5 years ago!!!
Anynomous

13 May 2021

What a pleasant experience to renew my license!
I booked online and the appointment happened close to the time. I had the wrong physical documents and they went above and beyond to print the correct documents for me. Exceptional service
Anynomous

11 April 2021

Made a booking telephonically. The appointment was for a Sunday. Process is seamless and took 30 minutes at most. Staff are friendly and efficient. They accept cards for payment so no meed to carry cash. Very happy customer. Thank you to all the staff and keep up the good work.
Anynomous

31 March 2021

Have tried to call for over two weeks for basic information and was notified you can actually BOOK an appointment. Well, you can't, it is so hard to get hold of them and they never respond to emails.
Anynomous

26 March 2021

Fantastic experience. I booked online, the process was extremely quick. Welldone to the Verulam licence department for the efficient service.
Anynomous

08 March 2021

Extremely satisfied with unmatched service provided by the personnel of this venue.
We were called according to scheduled time allotted to me and others in the shaded seating area where social distancing and all protocols were in place. I strongly recommend this testing centre to all especially pensioners. Well done all staff members for taking such good care of us. Booking is the best way to go.
Anynomous

24 February 2021

I did an appointment over the phone for myself and my wife to renew our drivers licenses. We went a little bit earlier and they did see to us. We were done within 15min since we arrived. Staff is friendly and very helpfull. I Highly recommend going there with making an appointment first. No long queues and sitting and waiting the whole day.
Anynomous

08 February 2021

Such fast efficient service .
Well trained efficient staff
I phoned in and made a telephonic appointment for a Sunday.
I was seeing to promptly and finished my renewal liscence within half an hour.

Well done to the staff at verulam licensing station.
The place was also very clean and tidy.
Anynomous

09 January 2021

It was a quick job. Make sure you have id, copy of id, proof of address and a black pen. The staff are not helpful so just ask people in the queue. Better than the joburg licence offices by far. Staff all look so unhappy to be there you feel bad for them though.
Anynomous

23 December 2020

Its so great that they have an appointment system now which improves efficiency. Its a pity that they don't accept forms printed online because they have a 'colour' filing system. Note to management- printing forms online and having visitors ready for quick interaction at your site would make for safer interactions.
Anynomous

07 December 2020

I was so very impressed. I made an appointment and arrived early. I was taken through early after just a 5 min wait. There were two air conditioned offices and my drivers licence renewal was processed within 10 min, I then we down to a cashier and paid without delay. I was in and out within 20min.
Only congestion was the public parking just outside the gate.
I highly recommend the Verulam testing centre.
Anynomous

16 November 2020

Went there to renew my driver's license. Had an appointment for 13.30. Was attended to promptly.
The appointment system is working well. Good to know that someone out there is using his/her intellect.
Anynomous

09 October 2020

I visited the Verulam Testing Station to renew my driver's licence. I arrived at the venue at 6 o' clock, an hour before it opened. There were already approximately 60 people in the queue before me. There was no social distancing outside the gates of the station. Questionnaires iro the pandemic were given to everyone while we were in the line.
Once the main gate was reached, the questionnaires were collected and our hands were sanitized. 2 personnel from Metro Police ensured effective social distancing. An official then checked whether we had the necessary documents (ID, a photocopy of the ID, driver's licence and proof of address). I stood in the line for almost 3 and a half hours. There were chairs in a sheltered area...sat here for another half hour before being send to another waiting area where there were benches. Finally, I was let into a room by Mr Thambiran who processed my documents. He was extremely efficient and professional. Fortunately, I went for an eye test prior to my visit. My finger prints and photograph was taken. Thereafter, I went to the cashier. After speaking to three people, I realized how lucky I was to have the entire process completed in 5 hours!!!
Two people had visited the place 3 times and one had visited it 4 times unsuccessfully to have their licences renewed. After standing for hours in the queue, they were told that the "computers were offline."
By the way, if you try to call the Verulam Testing Station, you will not get through. An incorrect phone number is listed.
Anynomous

28 September 2020

The staff here were kind, efficient and very helpful.
Anynomous

23 September 2020

Got there at 8am.. long queues for applications but collection took about 10 minutes. Parking can be an issue. Good social distancing protocols but only when you are inside the facility... queue starts outside for applications.
Anynomous

18 September 2020

It was absolutely great..... Their service was awesome 😍😍😍
Anynomous

03 July 2020

Such a great experience. Looking at the way officials doing a good job.
Anynomous

20 June 2020

If you absolutely have to get a license I suppose it's as good as any. Building going on when I was there so you have an idea of what to expect.
Anynomous

07 June 2020

Well managed Drivers license Testing Centre.
Anynomous

14 March 2020

Got here early this morning. Its now 11a.m still waiting in the que. Only 2 cashiers who are very slow. Th que is very long and moving extremely slow. If you come on the weekend make sure you get here by 6am. Bring certified ID documents and proof of address. Make sure the proof of address is in your name or you will need an affidavit. Be prepared to wait for 4 to 5 hours. Bring yoir own alcohol wipes for the eye testing machine as the lady who assited me didnt not have one. I was shocked that we had to sanatise the equipment ourselfs. A pain staking process. I am glad to only happens every 5 years.
Anynomous

05 March 2020

A little wait, but quck and efficient service
Anynomous

24 February 2020

Efficiently run. Waiting area is comfortable. Really not necessary to be "fast tracked" by unofficial agents in the parking lot. The forms should be more easily accessible otherwise pleasant experience. In and out within an hour.
Anynomous

29 January 2020

Verulam Testing station is more or less an average testing station, but slightly marginally a little better. The lines can still be long and you can be standing in the wrong line for a while. Always make sure that you are standing in the correct line for what you went there for. Sometimes the signage is missing, or it could be correct and is visible - but there have been times when they do their own thing and use different counters. I was told that they take a certain number of applicants for testing daily - I'm not too sure about that.
Anynomous

26 January 2020

Very rude and arrogant staff , they don't know how to speak to a person properly, there is no harm in treating people nicely. It's very sad .
Anynomous

07 May 2019

The queues are long. Be prepared to wait. You have to be patient. Took us 5 hours to complete the process. Poorly organised. Everyone is is put into one queue renewal, pdc ,learners license etc.
Only one attendant sees to the renewal is drivers license. No priority treatment for senior citizens. We were told to follow the queue although we are 73 years old.
Please ensure you have the following documents:
1.Identity book
2.Photo copy of identity
3.Proof of residence
4.Current drivers licence
5. Married woman also required to produce a separate proof of residence by way of an affidavit. Spouses don't count.
6.Presently it costs R250.
Good luck!!!
Anynomous

22 February 2019

The qeue should be separated and designated properly.it doesn't help to wait for 5hours to do a renewal along with people that are coming for a different purpose.
Anynomous

21 January 2019

If going over the weekend (especially on the Sunday), please get there before 7a.m and ensure all necessary documentation is in order. Renewed my driver's licence today and took about four hours to get done. To the staff's credit, they were processing as fast as possible.
Anynomous

27 December 2018

Phones are never answered. why do they open only 6.5 hours a day? Way way better service at Cator Ridge
Anynomous

18 December 2018

i have tried calling these numbers and there is always no answer or the phone is always engaged, how is one expected to know the progress of their licence when no one answers. this is pathetic.
Anynomous

04 December 2018

Ques are too long here. People get turned away often. They control the handing out of forms so you can get sent home even if you are there early. It is worth noting they open only on the 1st and 3rd weekend of the month. Like this post so more people see this. My guess is Sundays will be the best days to go at the time of me writing this.
Anynomous

09 October 2018

Pathetic Service! Got there at 5:30. Was number 20 in the queue. The Licencing representatives lets us know at 7:20 that the finger print machine and eye test machine is not working. They cannot tell us when it will be resolved nor can they give us a contact number for us to follow up. Where is the service delivery???
Anynomous

06 September 2018

Most pathetic service ever.
Anynomous

13 July 2018

Generally 3 hours wait , unacceptable . Waiting times need to be halved.
Anynomous

05 June 2018

Pathetic would be a gross compliment. Has the minister for terrible transport services not heard about Information Technology?
Anynomous

09 April 2018

4:30 am on the line... 06:00 am “sorry our systems are offline since yesterday, it’s all up to u if wait or go home”. 07:15 “system still down even at other centres e.g Pinetown, and Stanger we can’t get hold of it”... 08:50 “we think you should go home people, there’s nothing we can do for u”!!!

That’s the days of our lives at Verulam, forget the fact that some of us are parents to young children & we have no one to look after them when we have to wake up at 3am and make a plan on where to live them. But that ain’t good enough, it seems like we’ll spend the rest of the week going to the testing grounds & it’s a pity we woke up early & we meet their 200 requirement but now their system is not up to par.

It’s so FUSTRATING we keep on spending MONEY that we don’t even have to begin with!!!
Anynomous

30 January 2018

Would give 0 if it were an option
Anynomous

21 November 2017

I ALSO WENT THERE EARLY AND WAS SENT AWAY I HAVE TO TAKE TIME OFF FROM WORK. THEY START WORK AT 8.00AM AND FINISH AT 2.00PM "VERY PRIVILEGED". BUT NOT PREPARED TO HELP THE PEOPLE THAT ARE THERE WITHIN THEIR WORKING TIMES . VERY BAD SERVICE. WOULD NOT RECOMMEND ANYONE TO GO THERE. (VERULAM TESTING GROUND FOR RENEWAL OF DRIVERS LICENCE VERY POOR SYSTEM OF WORKING) THEY SHOULD NOT GIVE TICKETS, THIS SYSTEM IS VERY POOR. THEY HAVE A JOB THEY SHOULD JUST DO IT. AS LONG AS THE PEOPLE ARE THERE, EVEN AT 1:59PM THEY SHOULD ATTEND TO THEM .
Anynomous

24 July 2017

Efficient service is nonexistent. I got there at 12 and was informed I need to get there very early - bout 3.30 am - to be attended to as only a number of .tickets are issued for the day and that's it. - for a driver's licence renewal. What is this country coming to???
Anynomous

20 July 2017

Don't waste your time for coming here.. only you'll get is disappointment when they say go back home you're late at 8:00 in the morning. They want us to wake up and go there without bathing and wait for them and then once they have counted people who came before 7:00 those who came after they must go back . They must increase the number of Employees and help people who will pay.
Anynomous

14 July 2017

They will only take the first 243 people and tell the rest to go away. I got there at 6.30 and was still turned away. I was there 3 times and have still not got my renewal. I will be going somewhere else from now on. They will never see me again.
Anynomous

01 April 2017

I went for my license test today at 8am and I was prepared, did everything according to the instructor and book,the Examiner was not paying attention to me and her head was turned the other way whilst talking to another female, I did not roll,switch of or touch any poles,I kept doing my observations like I should and when I did the alley docking I was told I'm not in but I was in and pass the white poles,I totally feel I was marked unfairly as the Examiner said I did too many counter steering and did not do observation ,If they do have cameras on the grounds it would be appreciated if they took a close look at it and zoomed in.I feel I was failed unfairly
Anynomous

17 January 2017

Dialed every number from website but can't threw
Anynomous

14 December 2016

Pathetic example yet again of the inificiencies of our USELESS government! 3rd time driving all the way out here at a cost of R150 petrol only to be told "we only issue a certain amount of forms out per day!" What a crock of BS!
I will never come back to this crap hole ever again! Try my luck at Pinetown!
Nice that the guy at information sits outside in the elements and barks out orders like he is the King! 🖕🏻

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