What an absolute kakhole! I moved to JHB but time to renew my license, I could only get a booking at a few places so I chose this dump because I was familiar with it. They make people bake outside in the hot sun waiting in the queue. I cant imagine making elderly or sick people wait in that queue. Some official who looks like he had a poes hangover and was still drunk was trying to coordinate people and accepting them in batches of 5 into the office. None of the staff even bother greeting. They're all so sour and you get the feeling that you're an inconvenience to their job. The ladies in the eye testing room will pump their mouths the whole day as if it were a hair salon or something. They don't even give you their full attention which is so disrespectful. Anyway, it took me a total of 3 hours to go through the whole process of renewing my license. You might be lucky and have your queue go quick, but don't count on it. Expect the worse from this place. It's been like this for years and doesn't look like it will improve any time soon.
Not as bad as I thought, only took an hour to renew my driver's licence despite a long queue
Poor service. Ladies always gossiping examiners taking beautiful ladies first for testing and gents later.
Prior to going there, I read the reviews, and didn't know what to expect. But I found that the service was good and efficient. The staff were friendly and helpful as long as you are friendly and respectful
I had a positive experience. The queue was not too long if you arrived early. There was only a slight confusion about where to go once you got into the building but I found if you approach the people with respect and ask for help, they are willing to assist you. Overall I was not there too long. I arrived early and my process was done within 2 hours. I would give this centre a high rating. The people working there were helpful.
The staff was friendly and very helpful. They were coming out to find out how they can assist the clients. Good customer service
I went to re new my license card and it wasn't a good experience. The lady doing eye test was very rude. They all have such sour faces and bad attitudes. Its sad that these people are getting paid as its their jobs to do it but they are so rude and arrogant. I even heard another gentlemen arguing with them. The workers are just not pleasant.
RUDE! All the staff! Online booking with a time slot is a joke! First come first serve! When doing eye test I asked for wet wipes to clean the thumb print scanner and the place you put your forehead when doing eye test. He simply said he does not have. Not even asking his colleagues or making an effort. Poor management and the staff barks at people like they are dogs!
Generous one star!
This is one of the Best if not Thee Only Best!!! Well Done to the Staff. They are dedicated and one can see it even with their movements. They are quick. I would like to Thank them for their quality service and say they must Keep it UP!!!
Short queues. Snappy processing. I was renewing my driving license card and I was done within 50 minutes, start to finish. Could do with better communication as to where to be processed. Attitude of staff in general was relaxed and cordial, with the odd exception. Plenty parking outside premises.
Thank you to each and everyone at Vereeniging renewal drivers license office. Eventhough it was a cold morning, you were kind and helpful.
Louisa
Waited forever outside just to betold you have to book online. But the online keeps showing 0 slots available.
The service was quick and friendly. The outside look of the building does not attract anyone as it is in urgent need of normal maintenance.
people of the public is this what it has come to, having to and im going to say it bribe your way to get your license. it maybe be a harsh accusation but facts remain the customer service is horrible they treat you poorly even when conducting the test.
i am willing to bet that 99% of every rating above a 2 stare where people who bought there licenses, IF this isnt true then you have nothing to feel bad about and you can leave it there but you know what you did.
event to day i have a test and i was doing my 3 point observation and the examiner told me it was a wast of time? doing the pre-trip inspection i was scolded for " doing her job" . i have her examiner number and will be launching an official complaint even if i am unsuccessful. i will know that i didnt bend o their will like the others. who i believe are part of the problem
Very helpful and friendly service. Don't be put off by the queues, they move quickly. If you are not sure where to go, just ask and someone will point you in the right direction. The testing ground is in a good condition as opposed to others I have seen. The examiner explained the instructions to be followed clearly.
These things that work there have no customer service, obviously they work for the government. that vereeniging DLTC hole was closed on 23rd September (a day before a public holiday), someone from the yard told me all things went on training and the hole will be open again on Wednesday and Thursday and closed again on Friday. Can you believe it!
The trading hours is till 3pm. But no one helps you after 12pm. They even lock the doors and gates and sit outside and chat.
This department is good for any one of us
Ask your doctor for calming meds before entering the premises. You'll need it. Unfriendliest, least helpful staff ever.
OFF LINE- I went made an appointment only to get there and they are offline. System comes on at 10 and the push 3 people in front of me as they have just finished their tests. System bombs again after the 3 people are done. Now we start again. 1 lady claimed that she has been there 5 times and gets the same treatment.
Useless.
Made a booking online.
Left early and Drove 1hour to get there ontime.
Only to be told been offline for 3 days.
With an online booking secured in advance for the renewal of my license, I found the service okay given what other reviewers have experienced. The building is of course in a bad state, it needs major renovations. There are no visible signs to give visitors indication of where to go. I however commend a staff handling online applications.
Feedback:The above review was my experience when I went to renew my licence a month or so ago. Today 27 February, I went to collect my licence and literally spent 5 minutes in and out. Well done guys. I just hope that the local municipality responsible for this station can take care of the building and make it conducive to genuinely hardworking staff.
I went here today and arrived at 12.30 for a 1.30pm appointment for a drivers license renewal. I was very apprehensive reading all the other comments on here but to my pleasant surprise the entire experience from start to finish was completely pleasant and efficient. I was out of there by 1.15pm with my application complete and temp license in hand. Everyone was courteous and efficient and showed me what to do next. I need to take my elderly dad and i will definitely go back there again.
With an online booking secured in advance for the renewal of my license, I found the service okay given what other reviewers have experienced. The building is of course in a bad state, it needs major renovations. There are no visible signs to give visitors indication of where to go. I however commend a staff handling online applications.
Very bad experience. Bad treatment. Unprofessional, accept bribes. Building is in a terrible condition which is not safe.
Not professional at all. Workers will eat while serving you and have their own conversations. They think they doing you a favour instead of proper customer service. Building is in a terrible state, no upkeep at all.
Eye test experience awful. They have no patience. They dont even tell u they have started the test. Fail you. Laugh. Mock you. The lady doing the eye rest would not even listen to me. Needless to say. I went to an optometrist and my eye sight is perfect.
Very Impressed With The Service And Friendly Helpful Staff. Took Only An Hour From Start To Finish.
The worst ever! it takes you 3hours to get an eye test done. All they do is roam around corridors having conversations amongst themselves. No seats catered meanwhile I am preagnant, really everyone should go to vanderbijl Park if they want a better service .our black people are a disgrace really!
Racist, arrogant, bum holes turned away on 3 occasions but people with darker skin helped with same things I needed!!
worst experience ever!!! very unfriendly people pathetic service and a bunch of money hungry thieves
Like other government institutions 👎🏾
I guess if you expect great service from a government institution the joke is on you, but surely you can at least put up signs to let people know which window is for what. They also do what is unlawful, holding back your license unless you pay outstanding fines which they have no proof that you have even received it.
Google info and mapping its just super, everything is accurate to my expectations.
Filthy third world offices. Unpleasant public servants with no respect for what they doing, typical state department under ANC control. Take your own photos for a learner driver licence with you, there is a photographer outside who charge exorbitant prices.I give them one star cause I am forced otherwise it was no star.
Fine