Name: Summerstrand Hotel Port Elizabeth
Address: Marine Dr, Summerstrand, Port Elizabeth, 6001, South Africa, ZA
Telephone: +27 41 583 3131

Summerstrand Hotel Port Elizabeth is a lodging, located at Marine Dr, Summerstrand, Port Elizabeth, 6001, South Africa. They can be contacted via phone at +27 41 583 3131, visit their website www.summerstrandhotel.co.za for more detailed information.

Location :

Marine Dr, Summerstrand, Port Elizabeth, 6001

Contacts :

Added by Jopie, at 29 June 2016

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Talisha Naidoo

06 April 2018

Rooms could do with abit more space. Staff need to be more friendly
Maleho M D Nkomo

01 March 2018

I found their customer service very poor.

When I checked in, I was allocated a room for smokers. I immediately requested the receptionist for a non smoking one. She was not impressed but she then allocated me a room as requested.

In the room there was no hotel telephone directory. I dialed 9 hoping it would be the reception are, and it was. I explained to the receptionist that the room did not have a telephone directory, a tV station directory, and other things. They don't even have courtesy water in the room, despite the Eastern Cape being hit by the recent drought. She promised to send some one with the requested items, and despite following up, none of the items requested were brought to the room

I will rate the dining and breakfast experience tomorrow. I am hoping their service will change my assessment of this hotel.
Mariel Naidoo

06 January 2018

I would not mind staying here again. Very spacious, clean. Food is good. Friendly and helpful staff.
Zikhona Mbuyazwe

05 January 2018

I really enjoyed my stay there, the rooms were clean & its located close to the beach. The receptionist wasn't nice. The other thing that disturbed me was I slipped & fell during breakfast on something slippery on the floor. None of the hotel staff came to clean up the slippery stuff that made me fall. The guests were kind & helped me up. I could have been really injured. I also didn't like that they served the same menu every single day. I enjoyed my stay but I personally wouldn't book there again.
Thobeka Masenkane

30 November 2017

On the beach front; the food is nice; I always enjoy my stay here; they also have free wifi; and very secure
Agcobile Mekula

29 November 2017

Friendly and helpful staff . It is nice to be there . It is very clean place ☺👌
Nico Schamrel

05 November 2017

Friendly and helpful staff that shows pride in their work. Satis Restaurant offers a variety of sumptuous dishes Buffet and Carvery Style. A must for Conferences and Banqueting functions. Public areas clean and well looked after.
Daniel John Riddell

07 October 2017

Staff were friendly. Rooms very clean. Hood offering of food. The rooms do need an update.
Christiaan Dorfling

17 September 2017

I have not seen such good service and friendly staff that take pride in their work. Well done Marika and staff!
Martha Mokhina

13 September 2017

Maps! So perfect! I give it a high 5
Yanga Mani

04 September 2017

Exceptional service, location of the hotel is a short walk to the beach.
Mark Hartmann

26 July 2017

Our company A N Onimus Lee booked 2 rooms 2 nights, with 5 local colleagues - for weekend meetings. Big modern rooms 4 star accommodation (ask for 'NEW DESIGNER ROOMS others a bit old).
fibre optic FREE Wi-FI EVERY WHERE. Our company people said great food.
Service people like reception and conference guy very good. Nice professional service 24 hrs/ day for workshop.
'Lee Corporation' meetings for 5 -10 people bloody fussy about a board room, meals including required halaal food, presentation equipment. Wow inside lounges and bars with arty decor. Used each part in the Hotel the staff all 'got it' and did their part.
Good value, lovely food fresh and honest lots of it cute old bar. Busy with sports in the Nelson Mandela Bay - vibes weekend but we had private good spaces, classic hotel meeting space but modern and well organised. Couldn't have been better for out of town people and local office people. Nice spot. On beach road good for walking and lots of parking. Loved it! Will go back to sign this year's Onimus Lee deal for our business in PE!
Fezzy Kabi

10 June 2017

Delicious food in the Restaurant. Friendly and helpful staff. Comfortable and spacious accommodation
The Other Michael Jackson

03 April 2017

Building exterior very shabby but inside is new and funky
Nolukholo Ntshona

08 March 2017

The maintenance need work. Food was great
Clint Dixon

24 February 2017

It is a great place a spend the day or overnight
Lucia Keller

05 November 2016

Just awful! Bad organisation, they changed my room three times in one day and assigned me a room already occupied!! I had to go back to the reception two times because they gave me the wrong keys Old fashioned, broken forniture and dirty rooms.. This is a place to avoid! I quitted the hotel the same day I arrived!
Bryan Johnston

06 July 2016

I have no reason to fault this establishment. It isn't in the best of nick but it's under renovations so time will tell. I found it frustrating that I had to wait a further two hours upon arrival before I could check in, and even then, my room wasn't ready. I arrived in the afternoon. I accept that they had been fully booked and probably overwhelmed the night before owing to the SA vs IRE test match but as a patron, it's still frustrating to wait. Surely the unoccupied rooms could be paused and my room attended to promptly?

That being said, everyone at the hotel, besides one really horrible staff member, was courteous and polite. The horrible staff member in question, though, was terrible at taking our meals orders and got everything universally wrong. My friend received a rump instead of sirloin, my steak had the wrong sauce and was mixed with a well done steak, a cheese sandwich turned out to be a ham sandwich, and so on. I also had a filthy used fork for dining purposes, so I had to have that swapped out and the lady serving us didn't even blink twice when she saw it. Nonetheless, overall, the breakfasts were great, the buffet was nice, and the facilities were adequate.