One star isn’t even low enough!!!
I bought a demo vehicle (12 100km, 2017 Polo TSI) from this dealership which I returned with a defect 5 TIMES and was still not repaired correctly!
On reconciling my tracker for month end, I have now seen that a total of 02h51m of driving was done in my vehicle while allegedly “stripped” in their maintenance department!
The car was returned, allegedly repaired. Yet when I tried to drive straight, the steering wheel had to be placed about 15-20 out of alignment.
5 repair attempts, still no success!!!
Don’t think that the “escalation” of your review will elicit any major change. Not even the involvement of the likes of VW SA influenced any outcomes.
Despicable service standards, absolutely abhorrent maintenance - DO NOT USE THIS DEALERSHIP!!!
I have only ever received outstanding service from this dealership. I have ensured that vehicles are sent to them only for services. The dealer principal will not hesitate to get involved if there is a need for this.
Strijdom Park Volkswagen are the best. They are very competent and I got a 5 star service. I would most certainly recommend them. Sales and admin tops..
Pathetic after sales service. Quite unhappy with the fact that the staff don't answer calls and don't return calls either. Service is not a priority here. Don't expect much so as to avoid disappointment.
The experience was fantastic! I really enjoyed dealing with Strijdom Park Vw. Godfrey was amazing to deal with! I would recommend this dealership to anybody looking to purchase a new vehicle.
The staff is always helpful and insightful of us as customers.
Nishaat is an excellent service adviser, keep up the great customer service
Helpful.
Friendly.
Professional.
Clean and neat.
Great service, friendly people and an awesome dealership to service at. Only problem, last service my electronic gate opener disappeared from my keys. I contacted them and they said that they did not find any evidence that it got stolen from my keys. Will I service again at Strijdom Park? well I'll give them one more chance.
Amazing service! This is my regular dealership for vehicle services. The staff is friendly and super efficient. I never encountered any problems with them.
Amazing service! They treat you like you the only customer. Three years and counting of taking my car to VW Strijdom Park, this dealership still offers the best service available.
They are friendly f2f and offer muffins amd coffee upon arrival, yet their sense of urgency, responsibility for service provided and a general "taking pride in their work" is lacking.
They "pass the buck" and expected the client to resolve the issue instead of being helpfull and willing to see what they can do.
All things VW here!.
I took my car for service yesterday for the first time and I must say, I felt special just being there. Great friendly staff and quite efficient. I'll definitely come back there for my second service.
Booked my vehicle in for a services and all i can say is WOW! The way things worked and the system they have in place is spectacular. Well done guys and thank you!