About
Location :
Added by Jopie, at 12 August 2016
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 9:00 AM – 7:00 PM
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7 Reviews
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31 May 2017
My husband and I had a 90 minute Hot Stone Massage for two. I phoned in advance to make enquiries about parking which turned out to be no problem as we were allowed to park in the Hotel parking. We have massages quite often, but what we got at the Spa Boutique was the best by far. We had a great experience and thoroughly enjoyed it. The girls did a tremendous job, I have never felt better during and after a massage. We will definitely go back for more very soon.
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20 May 2017
Before making my way to the Spa I was apprehensive due to a few negative reviews of the Spa . Well to my surprise I, we were treated well with a good massage. We couldn't fault them. "You will never be able to please all the people all of the time"
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11 January 2017
Amazing customer services by the staff. Reception dude was kinda "absent"
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07 January 2017
Treated my husband to a spa package. We've been to a number of spas in the past and also to this establishment, and were pleasantly surprised on our first visit, that we decided to go there again. We arrived just before our scheduled time and were greeted at the door in a friendly manner. We were taken away to the room and received one of the best full body Swedish massages we've ever had. The ladies were both professional and precise in giving us a proper massage covering every muscle that was tight and stressed. Afterwards we felt great at the relief in our bodies. We've already booked our next treatment and look forward to using their services again in the near future. Thanks for giving us a great way to see in the new week.
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13 December 2016
This was a terrible experience. I wish there was a way to give it no stars. It started with us being a little late (5 minutes) but rushing in because we wanted to start as soon as possible to not lose any more time. On arrival I was greeted by Hilton who encouraged me to sit down, upon which the staff proceeded to stare at me but not give any sort of direction.This annoyed me as I had meetings to get to after this appointment. This awkwardness lasted about 5 minutes until one of the girls showed us a room to go into. I was very stressed and looking forward to a relaxing massage immensely. We opted for the couples Swedish massage. I would come to regret that decision. The girl massaging me proceeded to run her elbows painfully over my shoulder blades.I asked her to please be more gentle. She then decided to run her knuckles right down my spine, hard! and the same for every bone she could dig at with her knuckles. She very expressly managed to ignore all the muscles. I spent most of the time squirming away from her elbows and knuckles digging into awkward parts of my back. I was so relieved when she moved on to my arms, thinking that you can't possibly dig into my bones there. and she didn't, instead she pressed painfully into my underarms and lymph nodes on the inner part of my arm completely ignoring the actual muscles. She dug her finger into my nerve in my elbow "funny bone" which hurt so much I immediately pulled away from her and said OW very loudly. She apologised and moved onto my hand I did not receive a hand massage, she did wiggle my fingers side to side however. This was the point that it came to my realisation that this woman had never received one ounce of training or direction, either that or she is a sadist. I asked her to stop early so that I could just relax and ready myself for the very busy day ahead. I received this treatment as a gift, had I payed for it I might have asked for an immediate refund, but I had to run out so quickly to get to my next appointment. I have an appointment with the chiropractor now to sort out what ever this woman did to my shoulder.
DO NOT GO TO THIS SPA! You will receive injury and it will leave a terrible taste in your mouth from the awkward ambiance to the unfriendly, untrained staff and messy facilities. Just save yourself the pain.response / report this review -
17 November 2016
This was an extremely horrible experience, I gifted a voucher for the Spa Boutique to someone. Firstly It was incredibly difficult to make an appointment and on the day of the appointment they phoned to try and reschedule because of staff not pitching for work. Then they phoned back and informed us that the staff had arrived and we can come through. This sounds like they have serious admin and staffing problems. Secondly, we struggled to find the address of the place and after searching for it for sometime we phoned to ask for assistance on directions. The person that we spoke to was incredibly rude and threatened us with cancellation of our booking if we couldn't find the place and put the phone down in our face. We called back and tried to negotiate another time for an appointment and again this man was extremely rude and said if we couldn't find the place then he refused to book another appointment. This is the most unprofessional behavior I have ever come across. I believe his name is Stuart James Hilton . We book for a lot of International Clients in Cape Town and this place has just lost all of our clients. Stay away from this place at all cost!!!!!!!!!!!!!
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19 August 2016
My husband and I went for a couples massage, we waited quite a while in a small dark reception area, we were offered no refreshments. Once in the room they were small too small for a couples massage. The massage was average, with the lady yawning over my head, leaning on the table to rub the other hand on me. I left there feeling a bit stiff. Only a few hours later the stiffness turned into sever pain in my upper left back - I think the lady either cracked a rib or has severely hurt a muscle. I can hardly breath properly and let alone move my left arm ARE THESE GIRLS QUALIFIED.
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