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Added by Jopie, at 31 August 2017
Opening Hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 12:00 PM
- Saturday Closed
- Sunday Closed
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5 Reviews
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04 November 2021
I would NEVER use Kay's services again. Her pictures are false representations of her work and I'm disappointed at how she treated me after I paid her in full. Kay arrived at my venue 3 hours late in a dirty black dress, sweaty. She proceeded to complain about her previous client the whole 1 hour she was at my venue. She blew up 30 ballons and then had technical issues so she said she would 'get it sorted' and return in an hour. I told her to put up the disco ball that was part of my order but she ignored my request. Turns out she didn't have the disco ball at all. Kay never returned! 2 hours into my event, her 2 helpers arrived with a pathetic 12 balloons and said they don't know what's going on, Kay just told them to deliver it. I was so embarrassed as my guests watched this. She stopped replying to my messages and didn't take any of my calls. I paid her the full amount when she asked me to but she didn't deliver what I asked for and then completely ignored me. She was rude, arrogant, unprofessional, complained about her other customers and made her issues my problem. I would NOT recommend using Kay for any event.
Kay went on to curse me on WhatsApp for my review. So disappointed by her treatment. She makes excuses to cover up her bad services and talks ill of her customers. I booked her 4 days in advance, not 24 hours. I also had to ask her repeatedly for my refund and she never responded to those messages. If she could not make my event, she should not have accepted. Not make excuses for her lack of deliveryresponse / report this review -
09 February 2021
Fabulous service, were early, friendly and collected the stands afterwards -like little fairies quietly doing the decor! Will use again
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28 September 2020
What a disaster for my baby shower this past Saturday Not to be recommended. Very disappointing service. She never delivered what she promised. My Baby Shower was supposed to start at 13:00, that's when she arrived with nothing but cheap stuff.. setting up whilst my guests where waiting!!!!
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28 November 2017
Woooow i got married on the 11 & 12 Nov 2016 Shubone Events delivered what we agreed upon, even went an extra mile to make sure my guests were comfortable Decor was classy and elegant Im an extremely happy client and would really recommend it to everyone planning a wedding or any event that needs decor
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07 September 2017
Do not use shubone for any of your events.
I got married last week Saturday. My deco was done by Shubone I paid for everything well in advance the owner Kay promised me the wedding of my dreams instead it was a disaster. Deco was supposed to be done at 11 and at 10:30 she was no where to be seen 👀 we called and called no answer. After a while she answers saying she is bathing and I shouldn't worry she has team they will be done before 11 When the team of 4 people arrive at 11:20 okay fine. I go to her and give her a piece of my my mind. Lady says ull shout at me later ✋with an attitude. I mean I paid her In full mind you. So I let her be as long as it's my dream deco rite!! Wrong, she didn't bring the 12 pieces of carpet I paid for she brought 3 for the space, only the front tables were covered .the stretch tent I hired wasn't the one she brought it didn't fit the people and the entrance we discussed was non existent ,it wasn't there . The utensils 70% rusted couldn't be used. She didn't bring anything to decorate the stage I had to get my material and decorate the stage. my brother had to go and buy 2 wooden fences to make it look nice. I asked her for dance floor and no dance floor to be seen. We hired 10 extra tables she bought 6. All her chairs were dirty. Then she charged me a cleaning fee she didn't clean anything my family cleaned in area. We did a walk through of the area so she can see what I want.I paid for everything but nothing was done as discussed. I called the lady about refund she tells me we stole her stuff but she cannot say which. I asked her to send me a list one week later still waiting for it. She is unprofessional and she treated me like she was doing her a favour.Till today she doesn't answer my calls or reply to my messages about refund. KAY Ruined my wedding. My once in a life time. I can never get it back I REGRET
edit.. the below is a lie.. i have whatsapp chats and emails that can prove this response is a lieresponse / report this review
