I have been greatly disappointed by the service or should I say the lack of service this particular PG glass branch has provided. With a previous occasion, I requested their service and although it took a while for them to get back to me, they did come through and repaired the broken window. I assumed it was due to the size of the job, which I could accept at that stage. However, my recent request for their service, (Nov 2017) was an unbelievable disappointment. I had to call twice for a service person to come and quote, although they've scheduled a date on the first call. On the third call, (Dec 2017) it was said that they do not have any bookings or recollection of this order and they will not be able to come out at this stage. In this day and age where competition is stiff, good service is what sets you apart from the rest. I do not and will not recommend PG Glass Somerset West to anyone unless they step up on their customer service.
Very busy. Needs a better organiser at the helm. Unhappy that the payment system did not support fleet cards.
Great service and friendly stuff. Try not to pass their entrance as you will need to make a U-turn. Otherwise it is thumbs up.
Great service, will use them again. This is how others should treat their customers.
Pathetic!!! Requested a quote from PG Glass Somerset West, and never ever returned with mail or with a phone call. Tried to phone them again another 4 times, and absolutely no-one answered the phone. Somerset West resident taking his business to Bellville now.
i called his business, got a response from the sales person, i tried to place the order and he never called me back, i called him and emailed him 4 times, then i called and spoke to a lady who then sent a quote and i approved it 3 x and called about 6 times, spoke to the sales manager and still no order, SHOCKING SHOCKING, business's close all the time.................
Always excellent service from Albert and his team :) highly recommend
Awesome service. Easy to locate in Main Street.