Staff were very courteous and helpful even though I needed something very odd.
Went there for upholstery supplies. Sent from pillar to post with nobody actually listening to what we where looking for.
Metro Home Centre at the Dome Northgate. The fabrics are beautiful, a bit pricey. The shop is very neat, well lit and a good display of the various items.
But.OMGthe staff are horrid people. They have no customer service at all. Glum, grumpy, extremely unhelpful people. They have this I don't care a damn attitude. I have no idea how ALL the staff are so negatively charged.
I love fabrics, even though they have beautiful fabrics, and they stock what I want. Due to the lack of customer services I shop elsewhere.
Disgusting non-existent customer service when trying to purchase fabric. I was told by a floor manager/supervisor "You have a problem" and "There is something wrong with you" when I asked politely whether there is a more efficient way for fabric to be cut and purchased.
Took nearly an hour for someone to help; no queue - no logic; no first come, first serve. Buddy-buddy system of helping customers.
The store manager was not available since "he is on the phone the whole day, since the morning, in important meetings".
Customer service = 0.
Don't know how to treat and talk to customers. Never again, Centurion Metro Home Centre.
An old favourite in Cemturion. They stock a lot of things from fabrics to lighting, curtains to home appliances and lounge suites. Well priced, lots of things under one roof. A definite must visit if you are setting up home and in need for items for you home. Friendly staff