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About

MTN Store - Ballito Lifestyle Centre is an electronics store, located at Ballito Dr, Shop 31, Ballito Lifestyle Centre, Dolphin Coast, 4420, South Africa. They can be contacted via phone at +27 83 869 8004, visit their website www.mtn.co.za for more detailed information.

Location :
Ballito Dr, Shop 31, Ballito Lifestyle Centre, Dolphin Coast, 4420
Added by Jopie, at 25 February 2016

Opening Hours

  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 9:00 AM – 5:00 PM

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10 Reviews

  • Anonymous
    05 January 2018

    Does anyone actually answer the phone here ??

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  • Anonymous
    11 December 2017

    I upgraded two of our corporate contracts at the MTN store in Ballito Junction Mall, the process was smooth even though they did not have stock of the and I have to back in to get what I wanted. When I picked up the phones on Friday 8th December 2017, I bought two covers for them as well, without looking at the covers as I could not try these on as these phones were not for me to use, Viwe said the IPhone 7 & 8 cases were the same and pointed some out to me. One of the two covers did not fit properly, so I took the cover back on Sunday, 10th December 2017. I spoke to a young lady, Jannel Josephs, who tried to assist by finding another cover that does fit, unfortunately that store only had covers from Tech21 and of them seemed not to fit the IPhone 8 well at the bottom, defeating the purpose of having a cover and being a waste of R599.00; and two other covers that had from another manufacturer of which one was glitter covered and the other was so smooth the phone would slip out of anyone's hand. I asked if we could return the case and either get cash back or store credit so we could get something when we needed it. Then another person came to "help" me with the return, Viwe Gokoto, he seemed to be pleasant enough and helpful, and wanted me to take something from the store, but they didn't another decent case which would fit properly and not look like a glitterball or even have screen protectors that I could take. He then started being pushy, and started talking about CPA and how I couldn't return anything, and how his books wouldn't balance if he did the return. This pushy Viwe was also calling me a word that started with M and in some other language, that sounded like manure, I was just fed up at this point, I begged him for store credit saying I didn't want the money back, I just wanted to go leave the store as I had already spent an hour and a half there . This guy Viwe was just too arrogant to sort this out for me. I am sorely disappointed in MTN's service at this point, and when I have contracts to renew going forward, I will have to seriously think why stay with a company who clearly does not want me.

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  • Anonymous
    09 December 2017

    Apathetic service from a young man who proved to be useless!

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  • Anonymous
    30 November 2017

    What is the point of having a contact number ?

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  • Anonymous
    26 August 2017

    why do you have a contact number to contact you when we need help while there is nobody to attend calls??????????? not worth even a star at all!!!!!!!mxm

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  • Anonymous
    12 April 2017

    Well priced

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  • Anonymous
    19 August 2016

    All I can say is PATHETIC!!! Empty promised, lies, no pride!!! These people have no business being in the service industry. They have no idea what service means never mind giving it. Don't for a minute believe them if they say they are going to phone you back you will wait till you are blue in the face. We have been waiting 5 WEEKS for my daughters phone and every time we go to find out what is happening there is another lie and another pathetic excuse. I am also as a previous complainant on this site said giving them one star because there is no option to give them 0. But they most definitely DO NOT deserve the one star.

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  • Anonymous
    14 June 2016

    The absolute worst service imaginable. I have waited almost 10days for them to get a new phone couriered to me from Umlazi (also in Durban area). From first being told it would arrive within 4 days, almost 10 days later their excuses now range from "stocktaking", to "the courier is on his way and could be here any minute now", to "our manager is out and needs to call them", to "apparently there is unrest in umlazi and the couriers dont want to drive there today". Every single day there is a lie and an excuse. And there is no accountability from the 3 useless staff members at the front of the store at all. They take no pride in being there and don't care whether they are making customers miserable.
    PS: don't bother trying to phone them. There will be no answer.
    PS: I only gave them a 1 star rating because there is no option for 0 stars.

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  • Anonymous
    12 April 2016

    MTN Ballito tops the worst service ever! Empty promises, non delivery, absolute frustration!!!! Geez have some pride, even when you hate it, at least tryWhat a pity. Can head office not jump in here?

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  • Anonymous
    03 March 2016

    Call all you want. My advise is that its easier and quicker to get into your car and drive to Lifestyle Centre MTN, stand in the queue for an hour, just to ask if your cell phone is ready.

    The worst service I have ever encountered from a company.

    Is there anyway MTN Head Office can sort this out????

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