Not happy with their service, applied for uif 2 months ago was advised to call in if payment not received you call the landline and nobody answers, the 0800 number they can not even provide the status of your application but rather advise a person to come in, what's the use of giving all these contact numbers of we can not even be helped over the phone this is roodeport labour
Absolutely great customer service. Thank you Charmaine van Vyk and colleagues.
I applied in July 2021 for my maternity benefit only received 1 payment since then I phoned the first lady asked for my ID number and cell phone number she will get back to me she never phoned me on the 3rd September I phoned again the guy told me it's saying pending his gona process it, I phoned yesterday the 15th of September 2021 the guy asked for my ID number and number he will get back to me before the day is over he never phoned back I don't know hw many times I tried phoning today but nobody answers the phone very disappointed really bad service
I must say i was surprised by the good system and the help. I had to postpone for a week due to cable theft. ( i verified it). A week later Monday Duma found me inside and helped me. He walked up and down and sorted and got it approved. Not even a week later, and my money is in the bank
I was helped by Mr khumo but I'm not sure about the name. He was friendly and helpful I love his sense of humor wow we need more people like him he is serving many people but still have a smile for everyone keep up the good work
I've applied online for my uif and nothing has happened. Been now going for 2 weeks everyday. Getting there at 4 in the morning. They either want more papers or they are forever offline. Absolutely useless place and they are extremely unfriendly and no help at all. Very upset and Dispondent. Soon I will be eating grass as I have no money for food or rent.
Highly recommended for UIF App
Arrived exactly at 04:39am on 26/10/20 and the gate open at exactly 07:30am with delays here and there not a big deal, we were ushered in the yard with officials checking, verifying and making sure you are not standing in a wrong queue for nothing very attentive the Gentleman with big black hat you doing outstanding job very patient and understanding. moving inside the building we met by friendly security signing us in then attentive customer service (help desk) last verification sat down exactly at 08:25am was called and assisted by very friendly and kind Mr Nell took his time to capture even system was slow he make sure everything was captured properly got sms on the spot what a service was out just before 09:05am. You deserve this 5-star your new method of controlling and making sure that people are sent to relevant points and get assistance urgently is highly appreciated and keep it up with good work.
Randburg labour Centre send your staff here for training to make sure they learn how to deal with people and how to be attentive at work.
I dont wish to come back here poor service they start to work late i came here 5am still at 2pm im not attended even so we were told we not suppose to claim at roodepoort if u reside in soweto nonsense
Any e-mail to do inquiries about NORMAL UIF PAYMENTS,not Uif TERS..
By the time I was inside the service was great and the staff was very pleasant. A fabulous experience. However because the systems were very slow I was there from 09:30 till 16:30.
They never pick up any phones,
very poor and disgusting experience I must say been urgently trying to call with no luck for the whole day
Been calling the number for 6 days straight and no answer. where is the customer service in this.
I want labour to investigate bp garage at rooderpoort corner albetina sesulu and mooi street for using the foreigners because they dont want to register there workers they have 2 foreigners 1 Abel he have been working there for over 7years and second one is Muzi he have been working there for over 2years and the other one is not a foreigner but he have been working there for over 2years he is not registered and they have told that is some ask them when did they start to work there they must say they are part time workers which is not true and they work abnormal hours cos they work 6am to 8pm some thing must be done to help those workers pls
Worst of its kind. I have been calling since 8H30 this morning (5 Dec. 2016) Nobody answering. i tried calling other Labour Centres nobody answering the phones. What is this????????????? No rating should be given!
Amazing service from a Mr Moloi, at Roodepoort Labour Center, so patient, so selfless and polite. I was really impressed. For the first time in South Africa I received great public service, keep up the great work. #uif #uifclaim #labouroffices