Very poor service. As long as you aren't willing to pay someone something, you won't be assisted in time. Their priority are those that bribe and then tell the ones in line that the system is offline. The staff are always on their phones instead of assisting people. I'd give it half a star if it was possible
The last time I went there, I was helped by a dedicated gentleman who worked alone throughout lunch, even though you could see he was tired, he pushed until we were all helped.
I did not take his name but he made my experience the best!
Thank you
The cashier there help the driving schools owners because they give something and they don't stand the que those driving schools owners bring along many documents
What a mess.
To all non vernac speaking persons I would not advise writing at this department. The invigilator refused to use English to accommodate anyone who either doesn't speak any native languages or doesn't understand ndebele.
It was absolutely poor service
We were first in line then the man in charge kept taking people from the back and letting them go before us, every time they explained something they did so in Sotho and then refused to translate
This place it must be closed down ,it is not helping us as Kwandebele residents
Since I renewed my PDP I haven't found it and they promised to call me because I went there twice since 18 October 2019 till now
Machines are always offline and aren't enough for the population being serviced everyday.
No change aince 2013, when I started going there.
Be prepared to sit the whole day only to be a placeholder.
Okay
I arrived there around 9:30 and found a very long Que that started from the outside parking. I was only helped around 2pm and left at 3:35pm. There is a light skinned lady with an Afro who was rude as hell.
My concern is the corruption that's happening there. I saw a lot of hands exchanging monies for bribery and jumping ques. One guy failed his drivers licence test and he was called in to have a "chat" and the next thing i find him in a que to pay for his drivers licence.
Something needs to be done to change the system of that department.
Very rude and unfriendly people.
Staff should not take out their anger on costumers.
I'd perfer not a have a liecence than to go back there.
1 star is even too much
But thats just my opinion
Very rude and unfriendly people.
Staff should not take out their anger on costumer just because they are stuck at a dead end boring job.
Id perfer not a have a liecence than to go back there.
1 star is even too much
Bcz of the dirty toilets and rude stuff
The lady who was doing finger prints was very very rude and disrespectful. Not even respecting her elders.
Bad bad bad bad service from the guy who is doing fingerprints for learners licence
Good