Unbelievable Service! Honestly, I can't recommend them enough. Had an issue with my service plan underwriter They sorted the issue out, followed up and were just EXCELLENT every step of the way. BRILLIANT!!!!!
Kia just loves replacing stuff. It just has never occurred to them to merely repair?! My car breaks down, they basically quote me for 14k for replacing stuff when they could see I was broke andanyway the point is, the service was nice and efficient. And I suppose that's what counts
Efficient and friendly service. Feature lift home and pickup within 10 kilometres. Cleanliness of waiting area also impressive
I've been to many car dealerships and many Kia dealerships and Calvin Maconochie was the best sales person I've come across from the whole lot. He patiently answered all of my questions through various meetings, calls and even whatsapps and made the whole buy-a-car experience so much nicer than what I expected. Best Kia dealership in Gauteng!
A great car dealership with friendly staff members out to give you the best possible deal within your budget. An excellent diverse range of new and used motor vehicles giving the consumer a variety of options to choose from.
Located conveniently in the Weltevreden Park area.
Bought a car and paid in cash on 6 November. It is now 01 December and we still have not received ANY of the documentation for the vehicle so we can not register it in our name. Terrible service
The response and service was fast.the staff was friendly.Danco was very hwlpfull thanks.
2 year in a row my car had to go back after a service. Leaves in the pollen filter box, apparently.
Very average, no wiper blades in stock when it came for service. There is a terrible knocking/ clunking noise on front suspension and rear suspension is sagging and they told me a shock must leak before they replace it which is poor service and very poor excuse not to have your vehicle in 100% condition. Also in the motor industry myself at a premium brand I must uphold a standard that is expected of me and always take the customers concern seriously. Looks like I will have to find a dealer who is willing to explain the process on how I can have my vehicle repaired to the standard that is expected of Kia. You buy a vehicle with a warranty not to milk the plan but to have concerns be repaired that are a concern , shocks is a big safety item on a vehicle and I travel with my family on a daily basis and telling me that shocks have to leak before replacement is bullsh#t at its best. I think the rear reason why times are hard in the industry is because we dont do the small things correct anymore and feel that you are doing the customer a favour which you are not. Every customer that walks through your dealership is a oppertunity to help him and also let him understand what your dealer is about and what the BRAND is about. So please can someone tell me how we can resolve this matter in a profesional manner. The realy odd thing is when I have booked my vehicle in the lady said that all the customers complain about the knocking on the suspension ( I drive a kia sorento 2013 model)so I am almost sure you know what the fix is and that this is possibly a known fault which should gave a remedy for the repair.
They have personalised service
The service is awesome, they look after their customers.
Good service from sales. Quick and easy to sign documents for new car.
My Kia Rio was serviced (4 yr/ 60,000 km)on 7/2/2017. Workshop crew did a great job but front office & "advisor" service was awful. No feedback on service progress & costs of unexpected additional work during day at all. Only redeeming feature was prompt response of service manager when the issues were escalated to him late in the day. Can't speak for sales experience but strongly suggest another dealer be used for vehicle maintenance
I have had terrible experience at Kia Ontdekkers, unprofessional and only got one key when I bought my car BUT service at Kia Weltevreden has been really great, professional and friendly. I might even consider another Kia when I buy a new car.
Excellent service. Great Cars
All my change in my container was stolen.
They advised that my tyre depth was perfect but a week later I went for wheel alignment and balancing and my tyres were in very bad condition, lol I had a 100% assessment result on my windscreen but that windscreen had a very visible chip. So just think about it,if they are missing such obvious things imagine the brakes and such.