Intercare Medical and Dental Centre Blaauwberg

Location :

• Anynomous

  11 April 2023

  I agree that this practice let's its patients down when it comes to administration. After the practice called to say that my daughter's sick note was ready, I drove there especially to collect it. It then transpired that the note had not yet been prepared and I was told that the doctor was seeing a patient and would not be long, if I wanted to wait. After a 25 minute wait, the doctor was still busy and I left empty handed. They advised me that they did not/could not email the note to me.This is really poor service.

• Anynomous

  11 April 2023

  Walking in was a bit daunting - so many people looked at me as if I do not belong, probably because I am a different race to everyone else in the waiting room. But when Dr De Klerk called me to his doctors room, everything changed. The man is a genius. He is so calming and understanding. I was able to feel completely comfortable talking to him about my personal health problems - some which are a little embarrassing. But Dr De Klerk is a star and the doctors visit was one of my best experiences. He even offered to give me his number should I feel the need to call him directly regarding my health. Just a pity he doesn't have his own practice rooms - the receptions/nurses make it very difficult for me to go back there.

• Anynomous

  16 February 2024

  Simply not acceptable. Would reject people even with severe pain.

• Anynomous

  22 October 2023

  Easy access, great Doctors. Neil Richards for example is a star with the whole family. Spacious and clean. Reception do a good job. Pity that Clicks Pharmacy sadly outside so so so slow and ugly looking.

• Anynomous

  15 October 2023

  This branch of Intercare is seemingly well equipped at first glance with a pharmaceutical dispensary and pathologist in the same building. Unfortunately it's let down by it's staff and internal admin system.
  
  I went there for a simple battery of blood tests. After two attempts at contacting me which I was unable to take (not their fault), I decided to physically go to the practice to pick up the results.
  
  Once there, one of the assistants did her best to retrieve the test results for me, but after 20 minutes I was ultimately told that I would have to wait for one of the sisters to phone me. Why? I'm literally standing 20 feet away from the acting physician. I don't understand why I can't just walk in and collect the report.
  
  The proverbial straw? Ten minutes after I left, I got a phone call telling me to come over and pick up my test results.
  
  Cleary they have a terrible internal communication system but the reason for the one star was the phone call I eventually got from an impertinent sister by the name of Karen who told me that it was frustrating for her (yes, for her) not being able to contact me. Great. Waste my time, and then give me a rude phone call. World class customer care.
  
  Possibly one of the worst medical experiences I've every had, and I've almost died twice.

• Anynomous

  01 July 2023

  This is a fabulous medical centre...have only made use of the doctors thus far.
  
  The great thing is that if you or your kids fall ill in the middle of the night, you can book a timeslot with a doctor of your choice online!!!
  
  It does help that the doctors are great as well.

• Anynomous

  25 March 2023

  Dr De Klerk and Dr Deetlefs are very good doctors who provide professional care. They always go an extra mile to explain and ensure you are well treated.

• Anynomous

  17 March 2023

  Dr Conrad De Klerk is absolutely fantastic very thorough, honest , calming

• Anynomous

  25 January 2024

  Visited Dr Conrad De Klerk on Monday after my painful experience of jamming my finger into the Boot of the car. He skillfully drained the fluid, avoided infection, that which a normal Doctor will do right? Except he called the following day to find if I okay...now that's service!

• Anynomous

  22 December 2023

  I visited Dr Muller on Monday the 3rd October 2016 with a sore throat and a runny nose. He examined me . My temperature was 38.7. he then prescribed a 3 day antibiotic, demazin and panamor. I've taken all the meds. its been 5 days and the condition has worsened. So definitely would not recommend