Very friendly service advisors. Professional.
The staff will make you feel at home
Good professional service, the advisers is very professional and helpful great work
Bad service from staff. Only certain people care about staff service other departments making up for their lackdont bother waiting for a lift..
Your telephone numbers are all the time engaged, how do we get through to you guys
What an an experience. Could not find fault with anything, from the time I got there til the time I left to fetch my car. Thank you Tessa for been responsible for delivering the kind of service I expect from Toyota. Thanks to the guys as well who seem to have jacked up their standards in cleaning the car. It was looking like new!
Poor customer service. It took ages before the assigned saleswoman 'Dineo' could assist me.
Top service.. Compliments to Arno and his team for the transparency and sorting out the problem promptly.
Their service is super duper
Staff help full.
Very good service
Such friendly staff. Warm welcome and good coffee
I had booked my car for a service at Imperial Toyota, Kempton Park for Monday 27/03/2017, I went and dropped the car there at 8a.m, at 4pm I received a call from Imperial telling me the car didn't have an extended service plan that's why they couldn't service it. They didn't even look at the log book, because there is a sticker in front showing the extended service plan nor call me and inform me earlier. Spoke to a lady by the name of Tessa who was very impatient. So I decided to take the car and left. This morning I took the car to Springs Toyota, told them what had happened at Imperial Toyota, Kempton Park and they were willing to look into the matter and assist, only to find that my car did have an extended service plan and they will be servicing it tomorrow, 29/03/2017. I'm very disappointed at the service I got at Imperial Toyota, Kempton Park.