Excellent service. Took my car for the yearly service. They are very busy, but remain friendly and helpful.
So here I call to check the cost on my i10 service for 120000km service. Get telephonic quote for R4300.14, go to pick up car and get a very nice suprise, suddenly the service now is R4900+. HTF!!!
At least I had a call recording to proof what they quoted!! Realy not impressed
Excellent service at the second hand vehicles department. Thank you Charles, it's rare service finding someone that is honest and will go the extra mile with a smile!
Helpful sales personel with great specials. Worth a visit if you want to buy a quality new or used vehicle. Blessings
Very poor service, I had to constantly call to ensure if everything is on track. I definitely reckon think twice before dealing. I purchased a vehicle from Gauteng which is 1500km from them trusting they would take care of everything and ensure the car reaches me on time, to my dismay the deal took 3 days to finalize my car has not reached me yet, delayed by 5 days. I will never recommend anyone to this dealership, we are just a number that's how we are treated
Bought my car here and had a service. I was very happy with my shuttle service home. Only down fall is their semi automated coffee machine.
On Thursday I inquired about a pre-owned vehicle. I signed a Offer to Purchase to reserve the vehicle as i could only view it late on Friday afternoon. I then received a phone call from the dealer on Friday afternoon, hours before i was to view my reserved vehicle, to say that his "colleague" had sold it without informing him. I find this highly unprofessional and unethical. That vehicle should never have been sold from out under my feet.
You will arrive at the service department with an appointment for your car to be serviced and there will be no one to greet you. No one to check you in, not even a security guard. When you do get seen to they will not have your paper work ready, despite the dealer having been open for an hour already. Couple this with the lack of the same department answering their phones or returning your calls, I suggest that unless you absolutely HAVE TO have your car serviced at this dealer, don't.
Hyundai Brackenfell is indeed my favourite dealer and workshop in particular. I am presently m8nistering in Ashton-Montagu area and I drive there because of the friendly service and always willingness to go the second mile.
So thank you all, the service consultant and the mechanical staff in the workshop. I pray you all be blessed.
Great cars, great sales staff. Ask Rassie to hook you up. He's awesome with dispensing good sound, honest buying advice.
Patrick was very helpful. Great service 3 years in a row
It has been more than 3 months since I bought my vehicle from them. Love my car to bits. Had no problems thus far and are very happy with the great and sincere customer service, and honest feedback that I received before the purchase. Thanks to Frank ( Great guy and very happy I used you from the start) and Nastasha for all the help and support. Thanks to them, my experience as a first time buyer were amazing. I will continue to recommend your dealership to my friends and family.
I have bought two new vehicles from them to date and I service them here too. Never had any issues, sufficient service all round.
Best service, 5star sales and finance personnel.
Great place and very good service
worse service I've received in years. incompetent technicians that can't follow a simple job card task. even staff lying in my face after I overheard them speaking about my car. will never go or refer any of my family co workers or friends to #HyundaiBrackenfell ServiceDepartment