Never ever. Two cars which hadn´t work properly.
Disappointed with your refunding.Take forever your 7 working days i dont know whether they start on Tuesday if a person brings back the car on Friday
Never again.
Disgruntled Customer
Their prices are good, they just need to train the staff a bit on their products.
I'm sick and tired of rental companies trying to rip us off after returning the vehicle in perfect condition. This useless bunch of crooks tried to charge us for petrol when we filled it completely immediately before returning it. They subsequently reversed the charge for petrol after our complaint but charged us for an e-tag device that was never issued to us in the first place. They wouldn't reverse the charge even though I had signed proof from their own agent that said everything was in order and that there was no e-tag in the vehicle when I received it. There are now 2 rental companies that I will not touch at King Shaka Airport: Hertz and Europecar!
Pathetic service! Staff/Management do not follow up on queries. Theu fraudulently deduct from your credit for damages not caused.
Will never use them again . Check out the review on HelloPeter regarding the theft and service at King Shaka International.
Extra charges after return. It took 30mn to get the car due to a system issue to find my payment. Then after the return I have been charged for 140 zar of petrol . I drove only 45 km. to avoid !!!
We have rented a Toyota corolla from Hertz Car Rental Durban, King Shaka International Airport, between 27 and 31 March 2017. We returned the car full tanked in the airport, immediately before we returned it. But we were still charged for Fuel charge (and other charges that were never mentioned during car rental such as CONT FEE, WINDS WAIVE, TYRE WAIVE). We asked for explanation but didn't get any response so far.
Efficient. Clear. Helpful
Debited my account for a no show when I actually showed up and now it's 7 days and I didn't get credited as yet hate the service and if I could it will be no stars