East Rand Toyota

Location :

Cnr Sydney and North Rand Road, Jansen Park, East Rand, 1462
Added by Jopie, at 15 August 2016

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• Pardon Tshepo Ngwenyama

  30 March 2018

  Excellent service by John.
  
  Thanks to the team, keep it up!

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• Yolande Strampe

  02 March 2018

  I had my car serviced at east Rand Toyota yesterday. I got a quote for the service before the car went in. As the initial services were based on yearly service but have subsequently become km based services, there is some "confusion" on which interval service is actually due. The booking was made on the My Toyota App.
  
  The vehicle was booked for a 60 000km service, they carried out a 90 000km service. This was due to the yearly v.s km based services. I understand why it changed to the 90 000 km service, BUT as per your own policy, the service advisor should have informed me of any changes. The 90 000 km service is obviously more expensive than the 60 000km.
  
  When I queried this when I picked up my car, the service advisor just said that she doesn't know. The literally just sat there, refusing to acknowledge what I am asking her, just repeating why it was a 90 000 km service. I understand why it was a 90 000 km service, I want t know WHY SHE DID NOT INFORM ME.
  
  I asked to see the branch manager, which she also did not comply to. Just sat there staring at her computer with the invoice in her hand.
  
  This is absolutely horrible service from a "trusted" brand such as Toyota. I don't know why you bother to have Service Advisors when all they do is hand you the invoice and a card machine. perhaps more economical to just have a cashier, perhaps the salary saved will help you to not scam clients.

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• Agisang Masibi

  31 January 2018

  Excellent reception.

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• Colin Horwitz

  07 November 2017

  Quick and efficient check in!

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• Mututila Panda

  25 July 2017

  Great and nice place

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• Stephen Stavropoulos

  16 July 2017

  Lots of very impressive used cars.

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• Wayne Hawla

  30 June 2017

  They are fast, helpful,great job on my car and help you with a smile on there faces

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• Liandri Grobler

  13 February 2017

  excelent service. fantastic experience

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• Adelle Bouwer

  11 February 2017

  Awesome service

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• Tarisayi Nhamburo

  06 January 2017

  I have always had great service from Christa and the team as a whole.

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• Richard Kagiso

  26 November 2016

  Friendly and helpfully. Quick.

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• Naseelah Hassim

  22 August 2016

  Worst service from Toyota ever! Will never ever go there again no matter what.

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