They have very helpful sales people and staff but you sometimes have to wait if you need something done on your vehicle. Not a bad place at all but they do not have a very wide variety of vehicles to chose from. If you are a Isuzu van I would recommend going here. I would rate it a 7 out of 10.
The guy working in your parts department giving quotes can really be friendlier and not mumble over the phone. Really puts one off when one wants to do business by you.
Staff were very friendly and professional. Big thank you to Gerhard for going above and beyond to sort my brake calipers. Would recommend this branch.
Great service when I bought a second hand Qashqai from them on the 8th of August. Absolute worst service from that point on.
It is now a month and a half later, 2 days away from my second temp number plate expiring and no one seems to care. All I get is "I understand sir" and "Yes, Mr Topper".
No one is communicating, I am lied to regularly. Everytime I call to find out what is going on with my plates, I am told, "blah blah next week" or "Call you right back"
I was also told by the sales rep, to source my own spare key (in an email, which he denies, according to the sales manager). This is after they told me they had the spare at another branch when I bought the car. I proceeded to get a quote from Nissan (great service) and submitted to TM Eagle Canyon on the 6th of Sept. When I questioned what was going on with the key, I was told that it had been paid for on the 8th of September and would be arranged soon. When I called the next week, the sales manager told me they had only paid for it on the 12th. Today is the 20th. When I called Nissan, the spares manager told me he is still waiting for Proof of Payment from TM Eagle Canyon.
Today, I was looking through my finances, only to find that the tracker I was sold by TM (meant to be R99) was charged at R189. Apparently this is down to the price put into the contract submitted to the tracker company, even though my version of the contract says R99.00
So all in all, this place deserves less than 1 star. I can't wait to be done with this lot of
One of the service consultant was very rude. She needs to be taught how to address customers even if the customers are wrong. Her approach was just ill.
My confidence in dealerships has been restored - excellent service from the team here. C Speedy
The team were great, Friendly and delivered the promise they made. Rare in the industry.
Best service I have ever had at any General Motors dealer. Will drive from anywhere to have my car serviced there. Staff really helpful and friendly. All of them know what they are doing. Highly recommended for service and aftersale service ☺️☺️☺️
Couldn't open my bonnet stopped there within 5min all sorted no charge great service
Excellent service.
Just ok