Massive store, great service
I love shopping here
This is a complaint about the service in the Shoe Department (Green Cross)
shoes at Hillcrest Cnr. Dischem this morning at about 11.30 Wed 16th Aug. First of all there was not a staff member in the shoe aisle. I asked at the enquiries desk if there was an attendant available, four other staff members past me whilst I was waiting for the lady from the shoes, they could not assist me. One eventually came to assist me, whilst a kind gentleman (from the Body Building Dept) tried to assist me by going to the enquiries desk AGAIN to ask for the person to come to her post.
However, whilst the lady trying to assist went to the back to look and see if there was stock of the shoe I wanted, the main lady arrived at the shoe department. She apologised for not being in attendance. Then she proceeded to look fed up and said there were no sizes in the shoes I wanted in black. Then I said could I please try the white for size. Anyway, she begrugedly went to the back for the white pair, so lo and behold came back with a black size 7. My complaint is that this lady was just too lazy to look for what I wanted. Unfortunately, I never got the lady's name.
It was just her whole attitude of total unhelpfulness. I have been shopping at Hillcrest & Waterful Dischems for years, and the staff have been most pleasant and helpful. But this morning was the pits. This lady should be pleased that she is employed. Maureen Halliday,
My mother just came home after purchasing my vitamins and cosmetics at Dis-Chem only to realize that the vitamins had already been open and that there were 30 capsules instead of 60 in the container. This is very dishonest from Dis-Chem and I am strongly disappointed and disgusted.
Always great service and prices
Good value
Great service and prices. The nurses are extremely friendly and knowledgeable.
Very efficient, helpful and well trained staff.