Decofurn Furniture Kenilworth

Location :

1 Myhof Rd, Claremont, Cape Town, 7708
Added by Jopie, at 27 October 2021

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• Shubha Bhat

  26 March 2022

  Bought the Joey L shaped sofa and within 24hrs the seams started coming loose. I immediately called to return and get my full refund. After showing them proof of damaged product, they agreed to give full refund ( awaiting refund) but I would have to pay R450 delivery fee.
  
  Poor quality furniture is not the customers fault. Customers shouldn't be held responsible for any expenses including delivery.
  
  The consultant was friendly and I got same day delivery which is why I'm giving them 2 stars. However, they had poor quality furniture and we lost money for returning the product!

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• Ashley Heuvel

  18 March 2022

  First time shopping there. Great stock of furniture. Will show there again

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• Robinfist

  22 December 2021

  Nice products, good pricing, great service, but ruined by the following: Sadly, the entire area where you collect your furniture from is a smoking section. When we were there, all the guys working in this area were smoking. Even collecting the receipt from me in my car with a cigarette in his hand, leaving my car stinking. What a disgusting experience.

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• Naaziah Marcus

  13 November 2021

  I wish I could give no stars, for the staff at the pay points of this branch. They provide the most unfriendly customer service I have ever experienced and the irritating part is that it's not the first time. I've gone to this store so many times but this time I just had to put down this review. I love the products but the staff at the counters are absolutely pathetic!

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• Daniel Amon

  03 November 2021

  Very nice people working there, fast service really like it and the items they sell is affordable. Very nice 👌

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