1hr 15m and still waiting. Two calls to store. Keep being told driver on the way. I'm 10min away from the store. Even though I'm in Bryanston I prefer to order from Randburg. They never disappoint. Not sure why I thought Grosvenor would be different this time round. Never ordering from this store again.
Update:
Order arrived 1hr 43min later. Told rider I'd already called store 20min earlier and cancelled.
Late or no delivery, even after pizza has been paid for. Poor customer service when trying to resolve issue.
Love they food, service was efficient and fast.
Order not delivered after over an hour, called and order doesn't exist (ordered online). Support transferred to dead ends so no resolve.
After waiting in the cold for almost an hour my order arrives late with no apology or discount or pre notification! They not only delivered it late they expected me to take the order and eat the whole pizza in less then 10min of lunch time left, as a hard working South African citizen you would think my hard earned money would be appreciated by a company who claims it's fast but the excuse : they where waiting for more orders! That's when I knew that I as an individual my order did not matter.