Services sucks!
I bought a new I phone for an odd 20 k. After a short time the speaker went and returned to the shop for answers. I then bought a 2nd and spare phone for another odd 10 K whilst they did whatever investigations required to remedy the first. I made it clear it had not been dropped or water logged. After some time and aggressive calls, the phone was agreed to be replaced under warrantee. I went into the shop today only to be given a tired second hand, non-branded box with a phone covered in old bubble wrap as the new exchange. I left the phone on the counter and demanded the owners details so I can alert them to this serious issue. These details were not given to me after numerous requests and I remain without a new phone.
Service providers like this should not be in such a prestigious shopping centre and I intend to take them to task. This will be my first of many complaints about this store.
Friendly and helpful staff.
Basic cell store
Have been dealing with Nick and he was fantastic. Most competent and helpful cell phone agent/salesman/assistant I have dealt with in my 24 years of dealing with Vodacom!
In the end got. A new phone and a free speaker happy customer
Just great!