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About

Cape Town General Post Office Grand Central is a post office, located at Grand Central Building, Plein St, Cape Town City Centre, Cape Town, 8000, South Africa. They can be contacted via phone at +27 21 464 1770, visit their website www.postoffice.co.za for more detailed information.

Location :
Grand Central Building, Plein St, Cape Town City Centre, Cape Town, 8000
Added by Jopie, at 24 January 2017

Opening Hours

  • Monday 8:00 AM – 4:30 PM
  • Tuesday 8:00 AM – 4:30 PM
  • Wednesday 8:30 AM – 4:30 PM
  • Thursday 8:00 AM – 4:30 PM
  • Friday 8:00 AM – 4:30 PM
  • Saturday 8:00 AM – 1:00 PM
  • Sunday Closed

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15 Reviews

  • Matthew Cupido
    15 May 2021

    My experience was bad the first day I was disappointed by not having clear direction to where the post office is. Secondly I fetch a parcel on behalf of my fiance I was told to bring a letter of permission to fetch the parcel. The next day I brought the letter only then I was told the parcel was returned to sender. They didn't even think of elderly person and people like me who lives with a disability. Why does the government even want them to service elderly people and people with disability when there no clear facilities. People with disabilities please stay away from Grand Central post office this is too dodgy.

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  • Ebrahim Hendricks
    03 February 2021

    Excellent service always

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  • Andrea Klo
    25 June 2020

    I really don't appreciate how your security cat called me earlier today and then proceeded once I asked him to stop.

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  • Atif Qureshi
    07 October 2019

    No one bother to answer the phone, no support no help.

    South African Post Office is a useless elephant and it must be closed down. I wonder if someone tell me how many foreigners are working at Postal department? why Post Office is a failed origination although company is full with BEE?

    I have lost my parcel and no one is willing to help me

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  • Byron Banger
    06 June 2019

    One the phone calling your direct line for 30 minutes - your line either just rings or is left off the hook so no-one can call. I have used the number you provided - disgusting service it is only 4pm on a Monday! Cannot call your call center because gave up after an hour of waiting on various calls (several times since the beginning of this month). Shocking.

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  • Kitanga Nday
    26 February 2019

    OK, to be fair I think it's best I let you all know that there's only one International Airport that Postal Mail can come through and that's in Joburg. It means if you order or send anything to a destination outside of S.A. it has to go through Joburg, get processed, and then head on it's way to it's destination. Trust me when I tell you this (being one who has had to wait 5 months for my parcel), it takes a long time for your package to go through joburg.

    So please be a little bit patient and understanding with these guys.

    This is mainly aimed at those sending/receiving international items.

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  • Catherine Cheong
    04 December 2018

    I sent an international parcel from here to Singapore. It's been a month and my parcel has not been delivered. Even though I paid extra for registered mail, there is no tracking. No replies to mutiple email enquiries either. On further examination, my mail has CN in its tracking number. Is that supposed to stanf for China? Singapore is not part of China. The postal clerk is stupid and inept and she probably caused my parcel to be lost. Ought to be fired.

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  • Orsbon Fatyela
    16 August 2018

    Tried calling the 021 number provided but could not get through. I'm awaiting my orders one of which arrived at the beginning of July now it's 16th August and haven't heard anything from the post office.

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  • Dylan Henderson
    14 November 2017

    "We don't track tracking numbers" Got 1/4 Items all sent at the same time, only got a delivery note for one and that's all I got even though I have the tracking numbers. Staff were friendly though..

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  • Zimkhitha Oliphant
    29 June 2017

    Friendly but slow staff at counter point. Not efficient at all. My packages from was delivered on the 20 May and no one has called me for collection. Phone has not worked for a month.

    Phone needs to be fixed and they need to appoint someone to notify customers about their collections.

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  • Joshua Stark
    07 June 2017

    Staff very friendly and helpful was just a bit busy and took some time to get what i needed

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  • Delena Malan
    21 May 2017

    Long queues, but staff helpful. Take the escalator upstairs from the centre.

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  • Itumeleng Mmatli
    19 April 2017

    Worst Courier Company Ever.
    My things were sent to me on the 13th of March 2017, even now I'm still waiting for them.

    Even Jesus didn't take that long to come back to earth.

    I rate you guys 0%.. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽

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  • Hannes Wessels
    17 March 2017

    Friendly but slow staff at counter point. Very disorganised in general. Packages from the far East takes 3 months to arrive at collection. Phone has not worked in 2 weeks.

    The organisation itself is an antiquated beaurocracy destined for disintermediation

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  • Ashaan Cambell
    31 January 2017

    Probably the worst post office I've been toin the world! Queues are ridiculous and the staff even more so. Rather go to Vlaeburg Post Office in Loop Street!!

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