Why do you even bother to open?
I was there yesterday to renew my driver's licence card and I must say it was quick and painless. The staff were friendly and efficient.
I have never been treated worse than I was treated at this licensing center especially by the man at the entrance taking temperatures of visitors. I do not recommend visiting this center unless you are prepared to be treated awfully and disrespectfully.
Ai. I don't even know how to say this. Probably the worst place to do anything licence related.
This was the worst service I have experienced in 71 years. We applied for a new licence in March 2020 and only received it today 13 May 2021 after six visits. In addition, we were abused in numerous ways and at times it bordered on physical abuse like slamming a door in my face. There was not even a sign of client focús at any stage, in spite of the fact that their total income comes from taxes we have to pay? I am contemplating sharing my experiences in the media and with senior politicians.
Bring your phone, earphones and load yourself some mobile data. If you're visiting, you'll be here a while.
I made an appointment in August 2020, when I got to the centre they told me appointments mean nothing and I had to wait in the queue for hours on end even though I had an appointment for early in the morning. I have been there 5 times since my appointment and every time there is a new issue with my license (finger prints, picture, other generic nonsense). Save yourself the time and go somewhere else. This place is absolutely hopeless.
I applied for renewal of my driver's license card on 14 September 2020. I went to see if my cards was ready on 20 October 2020, and again December 2020 and my card was not ready. I went back there on 21 January 2021 and my card was again not there. I spoke to a man who promised med that he will call the licence department within 2 weeks, and call me to inform me of how far my licence is. I have not heard of nobody yet. And I still do not have my licence card. As I am from Centurion I have to drive to Bronkhorstspruit everytime and everytime it is costing me a fortune on E-toll money. I am a pension and cannot afford to go to the same licence department again just to find out my licence is not ready yet. I am disgusted and dissappointed in the Drivers licence department
I am satisfied with my experience - from online booking to receiving my driver's lisence today.
Pathetic and unhelpful they will lock the gates on you before 12 and will not assist you. The managers you ask for never arrive. The phones do not work so don't try and phone and it does not matter if you drive for 2 hours to get there they do not care will not assist you.
I came to do my drivers license 6 July, the license couldn't be issues coz there was no electricity, came back the next day, then again electricity goes. I really fail to understand how the government fails to install or atleast hire a generator for such occurrances. I've already lost 2 days of work due to such I competencies What is the guarantee that there will be electricity if I come back tomorrow ..
Arrived 45 minutes before appointment, was helped effectively and almost immediately. Well done especially to John, who was fast enough to operate TWO terminals simultaneously 😲
A VERY pleasant experience. Thank you. 😎
While everything seems quite efficient at first, make payment for services can take more than an hour due to the absolute uninterested attitude of the lady behind the counter who clearly enjoys updating her Facebook status more than her work. And while waiting, you're constantly harassed by the dept runner seeking a bribe of small change or a cool drink because he assisted you in finding the door
As driving licence centres go, this was one of my better experiences. My appointment was for 08:30 on a Thursday. I arrived at about 08:00. I was allowed into the building at 08:15 and by 08:35 everything was done and I was on my way home. Actually very good service!
Security guard shut the gate at 14h00. Was rude to pensioners and other people. Worst experience ever
Simply appauling. A massive time sink.
They made my 84-year old father-in-law wait over two hours in a queue without any appreciation or empathy for his advanced age. It’s over 30 degrees under tin roof (initially locked out in direct sunlight). Appalling!!!!
Was turned away cause they can't help more than 100 people on a Friday even that I saw no people in site.