The worst customer service ever at the Mall of Africa store.Never will I set my foot there.They are rude to customers who came to the store to spend their money but because of the ladies working there who even gossip about clients👎 I left without buying anything.They are rude.
If there was a 0 star rating option, even better! I went out of my way to visit this particular branch and I could not be more disappointed. The absolute worst customer service I have ever received in my life. I have never felt more unwelcome in a store before. The most unhelpful, unfriendly and plain rude staff. They watched me battle to find my size for a good 10 minutes. They were too busy having their own conversation with one another. I eventually had to ask for help and was made to feel like I was being done a favour. The store assistant advised they didn’t have any stock in my size after half heartedly searching the racks. I decided to rather do it myself, and to my surprise, found a few items in my size. Due to the awful experience, I decided to rather leave. I was shocked! Completely and utterly disappointing and unacceptable store practice in my opinion.
I never experience such poor customer service. They didn't even bothet to check if assistance was needed. If there was 0 relating I would give it to this shop.
Great selection of bras and sizes. Wonderful service form Ayanda!
Fantastic customer experience all round and great range!!! Thank you Sharon for your exceptional service, you really took great care and thought when addressing my requirements 😀 👍. I will definitely be back!