I took my puppy to the ashburn vet clinic on Easter Friday as he had been attacked by another dog and required stiches, the vet charged us R1776 for examining him, give him medication and shaving half his face! She did not even stitch him up and requested that we should wait until the wound drys up and bring him back on Tuesday! On Tuesday I took him to our local vet, he was extremely disappointed as to why the wound was left open and not treated by the vet. These people are only interested in money, and the way they look. Don’t waste your money and time. Try the Sherwood clinic for an after hour emergency!
If even you have an injured pet dont even take your pet to Ashburne Vet.All they are after is money and and they will see your pet in pain but will never help if you are low on cash.A vet who is only after money and doesnt have a heart for animals.Its a disgrace.
If you want the best care for your pet, go to Ashburne. Both the nurses and vets are incredible with the animals.
Phoned at about 5 a.m as my dog was breathing extremely heavily. I was just asked the same questions over and over again. I wonder if New Year's Eve had anything to do with it, or if the person was just tired.
3 times the guy asked me when the panting started. And not because he couldn't hear me. I responded clearly each time and he acknowledged my answee. It was like he would just forget. He also asked me 3 times if I gave him any medication, and asked me twice how old he was.
I don't want to make accusations but it was extremely odd behaviour. Needless to say I just hung up.
Giving them 1 star because they are a Vet Clinic.
Bad service. Not a 24HR Vet Clinic.
I am very grateful to have my puppy back at home but disgusted at what i had to do in order to get him back. Troubles was taken to the vet by a kind hearted person who found him. When i finally got news of his whereabouts and went to fetch him, I was told I will have to pay R395 to take him home. He did not spend the night nor was he given a bath or grommed that i had to pay that amount. If i was charged for the food that he was fed for supper that would have been fine but R395 IS UNACCEPTABLE. The vet then tells me if i had come for him tomorrow it would have been double that amount because that is their daily fee.——highly not a recommended clinic
Summer was vomiting and taken to this 24 hour vet practice. Vet requested that we pay R3500 upfront to keep Summer overnight without examining her at all. The rest of the consult was about various fees and charges with emphasis placed on the extra charge for Sundays after 1pm. Summer died when the vet eventually started examining her, on injecting her. She was only 4 years old. Traumatic experience. First and definitely the last visit.
These people really love animals and their service is excellent!
After hours 24/7
24 hour service available. Knowledgeable committed staff. True love of animals. Feel very looked after.
Good number to keep in your phone. Open 24 hours for emergencies.
Terrible service!!!!! My dog passed away in the reception area and we received no help or sympathy!!!! Shocking!!!!!!
Great vet