Great service
Very friendly and helpfull with our swimming pool issues
So far so good. Quick response to queries, competitive quotes, very professional and helpful. Now for the installation. 😁
Working with the team at Advanced pool has been full of conflict and the end result was poor.
Some of the highlights
> Advanced pools only dig the hole for the pool. Removing the (dug up) ground is your responsibility. This was very poorly handled but resolved.
> After the pool was installed and filled it was not level. Off by 16 mm over 6.8 m (the US limit is 14mm over that distance) I felt that Gerhard was not really interested to rectify but Reinard the project manager did fix it in the end.
> 10 months later the silicone seal between the pool and paving is coming off. The guarantee ONLY cover the fiberglass pool structure not the installation or workmanship. Essentially worthless.
I would not recommend this team to install your pool but if are considering them, look at the guarantee before you commit.
Interesting experience when doing DIY installation. My advice is to read the quote carefully. Plumbing pipes and pool cleaner are not part of the package. All adding to extra costs.