About
Location :
Added by Jopie, at 16 July 2021
Opening Hours
- Monday 8:30 AM – 3:30 PM
- Tuesday 8:30 AM – 3:30 PM
- Wednesday 8:30 AM – 3:30 PM
- Thursday 8:30 AM – 3:30 PM
- Friday 8:30 AM – 3:30 PM
- Saturday 8:00 – 11:00 AM
- Sunday Closed
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5 Reviews
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19 November 2021
Pathetic customer service. In a queue outside bank for an hour just to collect a bank card
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02 November 2021
Poor customer service. Handle clients poorly and rude when asked for assistance. I have been here twice and both occasions recieved terrible assistance.
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19 October 2021
I wanted to give no stars - This branch is a shocker when it comes to service! There is always a que no matter what. Unfriendly and rude assistance outside the bank and NO assistance for the elderly to help them quicker - it is a disgrace!! Inside is no better Clearly nobody from the branch or ABSA even look at these reviews, because nothing is being done about the situation.
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10 September 2021
If I could give a negative star, I would!
The home affairs department at ABSA bank key west, is less than functional. They say on their website that you will be helped under 30 minutes, what a lie. I had to come back on two occasions for both application and collection because of system issues or overbookings and still stand in a cue for over an hour despite having an appointment.
Would definitely NOT reccomend.response / report this review -
23 July 2021
Que management system is horrible, no care for social distancing (the walkway in the mall so so overcrowded, people on top of each other) yet inside the bank it looks nearly empty, and to top it all off the people managing the que, especially frikkie is extremely rude with clients, honestly the worst experience I've had at a bank in my life and I haven't even entered the branch yet. honestly the custommer service is dsigusting to say the least.
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