iStorage Fort Lauderdale

Location :

• Anynomous

  26 October 2017

  AWFUL experience to say the least. This storage company is ready to steal from you without any excuses. Here is my story: I've moved in to an online reserved unit in the amount of 97 dollars + 10 insurance with the promise to receive one month free. When I arrived to the facility, that was no one on their office to give us access or keys or anything. After a 20 minutes searching around with a truck from the moving company waiting outside, a guy showed up and opened the door. That was only the beginning of a nightmare. So, the guys from the moving company started to accommodate the stuff inside the 8x5 unit and for our surprise it didn't fit and we needed to rush into the office and "buy" another unit, so we did. The "manager" told us that we needed to pay for the first month on both units and second month was going to be free. One month later we receive the full charge for both units (I have that email saved up) so I called the store, probably about 5x and neither get no one to pick up the phone or getting a worked to say, manager will call you back. The so "manager" obviously never called me back and they started charging me for late fees. Long story short I had called their general 1800 number probably about 10 times this past 20 days and they keep on saying a district manager will call me back to resolve the issue and obviously he never did. At this point they are charging me $100 late fee (LOL) yes you read it right 100$ only in late fees. So PLEASE be aware that you will have massive communication issues here and they will charge you RODICULOUS amount of late fees for their very own mistakes or maybe false advertisement.

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• Anynomous

  13 October 2017

  The facility is not as good as other locations. It is small.

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• Anynomous

  09 February 2017

  I've been with this storage for year's now they have a new owner they are a rip off me and my wife been here for few months got behind now they are charging me $500.00 for a few months that a big rip off check the reviews before you get rip off like we did bad business

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• Anynomous

  26 January 2017

  Great staff, clean well secured facility!

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• Anynomous

  27 October 2016

  Nice place. The staff was friendly and I always felt that my belongings were secure. The property and hallways where my unit was were always very clean. Would definitely rent here again if I needed to.

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• Anynomous

  12 September 2016

  Store is always good with me in the day.. sometimes some funny looking people hanging around at night. A lot of times people are stuck behind the gate and will ask for your code. PS I never give it out..They used to have security at night which was great I don't know why they stopped... Bring back security..

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• Anynomous

  31 July 2016

  Horrible! One star is pushing it. I guess if you don't do climate control storage you get crap. I would've gotten one but it wasn't available. It's FILTHY. Rat & pest droppings EVERYWHERE the ceilings are disgusting. Instillation falling everywhere. Had to throw away pretty much everything because it was dirty & it was only there for ONE WEEK! There was rat piss in my dresser! & the whole hallway smelled like piss. There's people living there! Pillows & blankets in the hallways. Just atrocious. Rats chewed through TWO of my plastic storage bins. You do not know how upset I am. Don't worry I have PLENTY of pictures. Saw that the company replied to another review & said the pest issues were under control...LIES. NEVER AGAIN!!!!

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• Anynomous

  26 July 2016

  Just booked a space on the second floor. It was a little dusty but extremely clean. Jessica sweep and made sure everything was perfect for me. Fantastic staff! Very down to earth attentive and responsible. Would recommend to anyone. :)

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