I purchased a 2018 Wrangler JK Oscar Mike from them today and the experience was extremely pleasant. Chuck (salesman) was extremely patient and easy to work with (actually came in on his day off to close the deal with me) and Gabriel (Sales Manager) was also very easy going and never once attempted to "twist my arm", and I wasn't easy to deal with on the first day (I walked away and looked at other dealers).
The "final offer" they made me before I walked was much more than fair, but before making a decision it's always best to compare. They are an honest group and I will be using them for future purchases (gonna be awhile though, wranglers are long time keepers). At no point was I feeling pressured into anything (unlike a Jeep dealer on Dundee Rd in Arlington Heights that shall remain nameless, those guys were flat out trying to screw me and I saw it a mile away. Would have ended up spending more on a used one and when I called them out on it by showing them the written offer from Ziegler they changed tone and tried to sell me a new one. No thanks). Zeigler didn't attempt to throw useless-to-me packages on the deal that only inflate the price.
When it came to financing and trading in my car, I got an excellent rate on the APR (much better than on my previous purchase of a new car) and I was offered the value I was expecting on my trade with no hassle at all. The entire process was excellent from start to finish. Rest assured, you will be taken care of here.
I have now bought 3 cars from them and they make the process relatively painless. They are high energy and if you know what you want you can get in and out with a great deal. I have been very happy with the process there. I found them because I had gone to fields near my house and the process was so slow and the inventory lacking so I got up and left. I'd never go back after buying from Ziegler.
I was in the market for a used car and headed over to Zeigler in Schaumburg to check out some of their Chargers. Worked with Eric Foret who showed me quite a few different options and took the time to explain all the details of the car. As we know cars have quite a few bells and whistles these days so I had a number of questions that he was able to answer. He is an expert in the Chrysler/ Jeep / Dodge field and I would highly recommend to anyone looking for new or used vehicles. Thank you Eric!
Excellent customer service and service technicians are outstanding! I've been to 4 other dealerships for service of my vehicle and Ziegler is the only place I will return to. Friendly and helpful staff as well. Great experience overall-thanks again!
Manny was very accommodating and understanding of our budget and what we needed for our family. At no point did we feel pressured into buying anything. He laid out our options and helped us choose a car to fit our needs. Our family will definitely be back for business and look forward to working with Manny again
I just leased a 17' grand Cherokee trailhawk from this dealership. Mark Keenan helped me the whole way through it. He went above and beyond and made me feel very comfortable in helping me get the price I was looking for. For anyone looking for a no hassle buying experience go see Mark! I highly recommend him!
I absolutely loved my experience at Ziegler. Manny did a great job making me feel comfortable in my new Jeep Wrangler. I'm so happy with my choice and it wouldn't have happened without Ziegler and my wonderful salesman Manny. Thank you!!!
This dealer advertises large rebates/discounts on their cars, but will not disclose what they are for or if you might "qualify" for them. After asking for more information about them over the phone, I spoke with someone named "Mike" who claimed he was a manager, but insisted on calling me back to answer any questions about their rebates.
I never heard back, so I drove to the dealership, where they brought out another "manager" (apparently there's many of them), that insisted we sit down with another sales person to discuss the rebates on one specific car. We waited for almost a half hour while that sales person ran back and forth to the manager's desk, while trying to get more and more personal information from us to put in his system. He also kept asking, "so what do you want to pay for a car?" We never learned anything about the rebates, and eventually just walked out. They simply do not want to disclose or honor the rebates they advertise on their websites and advertisements.
I would highly recommend not dealing with this dealership. Their sales approach is very unscrupulous and high-pressure oriented. As soon as you walk in the front door, there's nearly a dozen sales agents lurking around the entrance ready to pounce on you. There's also very loud high-energy music pounding away on the speaker system - so loud you can't talk without shouting.
There are number of other dealerships in the area that are much more forthright and easy to deal with. Save yourself a frustrating experience and go to one of them, not here.
Rene helped us out so much! He was the best! He did everything he could to give us the best deal! Ask for Rene when you go!I've bought two cars from Rene in the last 3 years. I love how professional and knowledgeable he is!! He knows what my husband and I like and always has the best cars ready for us to test drive. We never have to wait, he just knows. Great customer service! I can't wait to see what he has in store for us next!! He goes above and beyond every time and always exceeds our expectations!!!!
I purchased a 2016 white Buick Regal on Memorial day. I LOVE everything about the car and the experience I had with salesman Manny F! He gave me plenty of options from cars to getting the best interest and payment terms on my loan. He truly cared about all my needs and wants and next thing you know I drove my beautiful Regal home the same day. Definitely recommend them! Thank you!!!
Matt cacheux was awesome. He was very attentive to our needs, as well as our desires in our new purchase. He worked very hard to get us the deal we wanted, and spent the better part of the day doing it. We drove away happily in our new ride feeling very confident with our decision. The whole dealership staff was working to make us feel at home. A very laid back, no pressure atmosphere, with happy employees. I would definitely recommend anyone​ looking for a new or used car to buy from here. Thanks, Matt!
We leased our second Jeep Grand Cherokee from Zeigler. We upgraded a bit this time from a Limited to an Overland with a V8 engine. I love it! It's a luxury SUV and it's worth every penny! It's exactly what I wanted! The service was exceptional. Mike Willock was our sales guy and he was excellent to work with. He was never pushy or annoyed. He endured our long numerous test drives and my husband's endless negotiation. We test drove several models with our two super chatty kids in the back seat. He was a true down to earth professional the whole time! If you need to purchase or lease a new car, he's your guy! You won't be disappointed!
This was my first time purchasing a new car and overall it was a great experience! Mike Willock is an excellent salesman and he made the entire experience very enjoyable from start to finish. Mike was never pushy and he was very understanding of all my questions and concerns. As an inexperienced new car buyer, Mike took the time the time to educate me on different topics such as interest rates, building credit, and maintaining car value. Mike has a friendly personality and good sense of humor, which also made the process much more enjoyable.
In the end, I bought a Jeep Renegade and I couldn't be happier with my purchase. After doing research on the cost of Jeep Renegades at other Chicago dealerships, I was happy to see that Ziegler by far had the best price.
Thanks again to Mike and the rest of the employees at Ziegler! I would highly recommend you check out this dealership if you are in the market for a new vehicle.
Huge thank you to Erin Realmo! I hate car shopping! I hadn't purchased a vehicle in over 12 years, mainly because there is nothing I dread more than knowingly spending thousands of dollars on an item, that depreciates in value, the second it's purchased. Regardless of my desires, my car no longer provided the "luxury" of starting everyday. I had no choice, but to suck it up, and do it!
I had been to three other dealerships over the past few months, and I STILL had NO idea what I wanted! I would leave each time exasperated, and stroked with confusion.
Erin realized quickly, although, I hadn't the slightest idea of what make or model I wanted; I knew what I liked! He identified my non-negotiable desires, versus additional bonus features. He tailored those desires by highlighting the vehicles, he felt, were best suited for me. While walking through the lot, I had expressed some interest, and my curiosity was attentively handled. He grabbed the keys and we went off on a test drive.
Erin was never pushy! He never tried to convince me that I should compromise on features I didn't realize I wanted, prior to my arrival. Additionally, he was honest when I asked his personal opinion! You can't imagine how appreciative I am to know that I was answered like a friend rather than a customer.
Most importantly He asked questions, listened to my wants and needs, and attentively executed AND surpassed all of my expectations!
I walked away with a brand new Jeep that I'm still trying to figure out. Turns out I like everything!
Thanks again, Erin! Wishing you every stroke of luck moving forward!