If you can manage to get in to see a doctor here consider yourself lucky. I scheduled an appointment a month early with Brown because my schedule is packed. They called and cancelled and won't have anything for another few weeks and nothing that matches my schedule.
Friendly staff. Love my Doctor.
Dr. Gaslightwala is amazing! She makes you feel at ease and that she truly cares about you. Yes, there is sometimes a bit of a wait, but that's because the doctors take the time needed to answer all of the patients' questions without rushing them. It's worth it!
I was referred here by my doctor and so I called to make an appointment. The receptionist answered and asked how she may help me. I tried to explain my situation and she very quickly made me feel stupid. She was negligent and rude . She had no patience or kind words to say. Her attitude was terrible and made it seem like I was inconveniencing her by calling up. I have never been to a gynecologist before and so I have no idea how the process works. My situation was obviously urgent and the soonest available appointment she told me was a month from that time. Even though it was a long terrible interaction I finally made an appointment. I called up a few weeks later to change some information that I had given because my situation had changed just a bit. When a different receptionist answered she was nice but it turns out that the first receptionist that I had talked to put my appointment down in the wrong month. She did the month that had just passed instead of the months to come. So on their calendar it looks like I had already had my appointment and there was nothing they can do to help me. I'm completely unsatisfied with how the situation was handled and the lady I talked to. I am not coming here because I feel disrespected. I'm very upset with this facility.
Horrible service. The receptionists were rude and treated us like garbage. Apparently, our appointment that we called for did not get scheduled, but no one told us that. Instead, they treated us like walk-ins and made us wait until everyone else had gone. We waited 50 minutes before we walked out. Also, they were talking about us behind our back (or so they thought), and they were playing solitaire half of the time we waited.