I had to go to the landfill yesterday, and it was very hot outside.
While I was unloading my truck, I looked up, and the man from the office showed up in a golf cart to bring me a bottle of ice water.
Thank you RJ!
Your act of kindness was greatly appreciated sir.
Set up a new account for trash pickup with them and THEN they decide they aren't accepting new accounts in my area although they have a truck pickup my immediate neighbors garbage once a week. They don't let me know their decision to break the contract they entered into with me until I contact them to see if my containers delivery had been delayed since they hadn't delivered it yet. They literally changed their mind after entering into an agreement with me to provide a service and didn't even have the decency to notify me so that I could make other arrangements. Instead, I waited from Friday until Tuesday afternoon for a trash container that was not coming.
No person available for conversation. Automated service only. Very difficult
No pickup in almost 2 weeks
I waited all week for the dumpster to show up, but the Dumpster never showed up at scheduled time. I emailed customer service the next morning only to find out that we were out of their service area comp. I feel this could’ve been communicated at the time of ordering the dumpster.
So can someone at W.M. please explain why the Central Landfill was closed to Residents on a Saturday? What are you people thinking?, not everyone works a schedule that allows for a weekday before 4pm to go to the dump. I get that you don't make the money from residents, but we still have the right to service and until that Right is removed you have the obligation to that service.