Today we had my uncle (Zack)funeral service at Willie Watkins. For the first I must say we did NOT receive the Willie Watkins experience. I guess all the staff was so worried about being Hungry and the weather that they forgot the Willie Watkins way. Maybe this new younger generation is not ready for the responsibility.
You are an amazing man Thank you for your services today for lil Jerry Butler after seeing you on Atlanta House Wives and you also services my cousin a few years ago Dereck Jackson made me admired you more i truly respect you and Thanks for the donations for the piano 🎹 ❤
If you're looking for a Wal-Mart style Funeral Factory this is the place for you! However if you are looking for people to show some empathy during a difficult time in your life find another place to handle your loved ones service. Had they not embalmed my wife's body before I finalized the arrangements I would have had her moved elsewhere before the service. Finalizing the service with Jermaine Williams felt more like I was negotiating a car deal than making final arrangements for my wife! NEVER AGAIN!!!!
Entrusting these deceivers with a very emotional time in my life was told things would be included only to be told that they didn't tell me this I am so over being lied to..:Never again will I refer anyone to these crooks
We have done business with Willie Watkins Funeral Directors for several years after losing our family members. We have always been treated with respect and dignity and the ability of Mr. Watkins to go above and beyond board to accommodate us for the most simple things are commendable. I pray that he and his establishment be around for years to come as people like them are needed during these times.
HORRIBLE! The place was burning up! They had no Ac nor were the microphones working well for the singer or the speakers. It was so hot people stood outside b/c it was cooler. We complained and they did nothing. Bad enough my friend was grieving the loss of her only son but she also had to be uncomfortable in 90% heat. Meanwhile, the staff sat in a room with AC waiting for the service to end. Never, will this place ever get my money or my loved one! They should be ashamed of themselves.
I will start by saying this black owned business provided exceptional service to our family during the time of our family loss of Janika Williams-Gardner. Upon our arrival at the funeral home to visit Sylvania Watkins for our scheduled appointment, we were greeted with the utmost sympathy and heartfelt condolences by the entire staff. After Mr. Sylvania Watkins professionally and thoroughly explained/handled the entire process from inception to completion of the funeral arrangements, the owner Mr. Willie Watkins came in and greeted our family and extended his condolences. With him having 5 locations, Mr. Willie Watkins took out the time to greet us during our meeting. With having to arrange shipping of the body from another state it was handled with dignity and care by Willie Watkins Funeral Home. Mr. Sylvania Watkins and the entire staff remained available and attentive to our needs during this tragic time. Mr. Willie Watkins attended the funeral and participated in the crowning ceremony. We were unaware of this and it was unexpected. From the funeral arrangements, to crowning ceremony, Mercedes Sprinter limousine service, burial, and dove release and repast was 5 star! The Willie Watkins Funeral Home Inc has exceeded the expectations of the family of Ms. Janika Williams-Gardner. We appreciate the excellent service and gratitude!!
Humbly Submitted,
Ezekeil Obasi
I would like to start by saying that from the moment I walked in the door of the Willie A. Watkins funeral home I was INSTANTLY impressed! During my first appointment I only sat down for less than 1 minute when I was approached by Mr. Willie Watkins himself. He asked if I had been helped and I let him know that I was waiting to see an associate, but he insisted that I would no longer wait and helped me immediately. After seating me in the conference room, he explained the services he could offer. Then he brought Kelvin into the room to finish the meeting, but made sure I was happy with the information provided. Kelvin was absolutely wonderful! He took me to the cemetery to speak to a representative and waited for me to finish before bringing me back to the funeral home. After my Mother passed away, the staff members came to pick her up from our home and we couldn’t believe how professional they were! The entire process from beginning to end was the greatest experience we could have asked for. We are extremely grateful to the Willie A. Watkins staff for making our time of bereavement more peaceful and allowing a smooth transition for our Beloved Mother.
They offer beautiful services and are very compassionate in your time of need. This family business has several locations and have options to fit any budget. Antonio was an amazing driver who helped us greatly in our time of need.
Loving and caring for the family. Service was professionally customized for family. Thank you from the niece of Virginia Brown and David Cummings. Job well done. Be Blessed.