I discovered Westside Pet Clinic after moving to Santa Monica from DC. It's such a relief to have such a competent, clean and professional location to bring our senior cat for check-up visits!
The front-desk customer service is excellent here and the vet's bedside manner with our cat was so sweet, which put our cat at ease. Cats can be difficult, so it is important for your veterinarian to be confident working with cats.
The final visit bill was fair and competitive for the Santa Monica area. Highly recommend for cat owners on the Westside!
Don't bring your large dogs here. The staff has no idea what they are doing. My very gentle, 66 pound, 2 year old pit bulls health has been deteriorating over the last few days. I recently moved to the area and this clinic was recommended by a friend. I called and was told I could get in later that same day and the cost for the exam would be $65. When I arrived they asked me to put my dog on the scale, which is in the lobby, but he wouldn't cooperate because there were other dogs present. Then they had me go into a room and wait until the other dogs left. Another nurse asked me to take my dogs temp. I refused, in my opinion, this task is their job since I am paying for the appointment. After waiting again for another nurse to assist, they gave up saying my dog would need to wear a soft muzzle. Then the actual vet came in only to do a very light exam and offer no real solutions to my dogs problems. I asked for a heart worm blood test so I could renew his prescription and they took my pup to the back of the office. Only to return 3 minutes later saying they weren't able to get the blood test because they scratched my dogs eye with their clip board. In the end I asked for anti nausea medication for my pup ($74) and had to pay $74 for the actual appointment. The vet and I walked to our cars at the same time. It's obvious she wanted to get home instead of helping my dog. Next day - no call to check in.
If I could leave less than one star I would. I have a lab mix and multiple times the notices / email updates about what my dog was due for were wrong and frequently (almost every single time) the front desk staff was unable to assist, not helpful and/or wrong. The vets there were OK but dealing with the office was so painful that I'm taking Kip (my dog) elsewhere in Santa Monica. The office was also ALWAYS out of supplements, foods, and meds so it made things even more painful. For the health sake and well being of your pet, I STRONGLY advise against dealing with this unorganized and unhelpful vet in Santa Monica.
I was very impressed by Westside Pet Clinic. I brought my 5 year old pit bull/mix in because she'd had flu-like symptoms. They're professional, communicative both before and after the exam, and seem to genuinely want what is best for your pet. I feel like most vets try to persuade you into doing unnecessary (and often expensive) diagnostic tests or taking medication, but I felt that the Westside vet and staff were more focused on helping you weigh your options and make an informed decision. I would highly recommend and will definitely be bringing my pup back in the future.
I love coming here! Dr. Mustakas was amazing with my dog, Chase, who had a bad experience with another Clinic years ago making him *extremely afraid* of the vet. She was able to keep him calm and complete the exam all while offering him wonderful treats! At this clinic everyone is kind, listens and is very open and helpful! Highly recommend!!
Warm, comforting, knowledgeable thorough and cautious. The team at Westside Pet Clinic is terrific! Great care and great follow-up. Hope we don't have to visit often but it's comforting to know Dr. M and her associates are there to help.
Outstanding staff. We saw Dr. M, she was fantastic. Everyone we interacted with was knowledgeable and friendly. Their service is top-notch, and it is clear as day each and every animal is well loved in this facility.
This trip was for my 13 year old cat. I've had some difficulty finding a vet in the LA area that I felt was listening to my observations and knowledge of my pet- this team did precisely that. It was a real relief to not have to review the same information three times over with two people and have them then ask me questions that I had already given them the answers to when I told them whats been going on in the first place.
Cat has never been a huge fan of trips to the vet, and even I have come to dread them just due to lack of finding a vet and staff that I could connect with. What a wonderful and pleasant surprise with this team!
I think we will most likely switch my yorkshire terrier over to this veterinarian as well.