Westside Dentistry Stephen J. Kimball, D.M.D.

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• Anynomous

  21 November 2023

  Excellent experience. Front desk does an excellent job explaining plan of care. Dr Hanin and Jackie did a great job on my fillings

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• Anynomous

  19 November 2023

  Dr Kimball and his assistant were soo amazing got wisdom tooth extraction and didn't feel a thing. I will be returning thank you so much and your staff. Really appreciate everything

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• Anynomous

  25 July 2023

  I was very nervous prior to arriving for my dental appointment. I was pleasantly surprised with the patience & understanding Dr. Kimball and his staff provided. They answered all of my questions and addressed concerns thoroughly. I feel much more at ease and look forward to completing my dental work. Thank you Dr. Kimball, Jackie & Melli for being so thorough, patient & understanding.

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• Anynomous

  18 July 2023

  Dr Kimball and his staff are the best in dentistry. Their practice uses state of the art technology, equipment, and best dental practices. Dr Kimball has stellar dental expertise and always answers all my questions about dental procedures thoroughly and honestly. He and all his hygienists possess amazing bedside manner. I always feel in very skilled hands and all his staff truly goes above and beyond in caring for my dental health. I highly recommend his practice for all your dental needs.

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• Anynomous

  15 June 2023

  Dr. Kimball and his staff at Westside Dentistry are amazing! From the ease of scheduling an appointment with Liz to the utmost care when performing any dental procedures. Isa, Naysla and Jackie have always treated me like family. They’ve always provided me a thorough and thoughtful attention. Thank you Westside Dentistry team!

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• Anynomous

  21 January 2023

  The worst, most horrible, and traumatic experience. Office staff repeatedly gaslighted and dismissed my complaints of pain and discomfort for four months after a simple cavity filling and then waited until the very last minute to tell me I needed emergency root canal. I was charged thousands of dollars and suffered immense pain and couldn't go to work for weeks. The office
  and dentist refused to take any responsibility. I'm considering legal action against them for malpractice.
  
  I was a patient of Dr. Kimball's office for about three years. About a year ago in April, I had a cavity filled by Dr. Kimball and experienced pain and sensitivity there. When I told the staff about my discomfort, I was told that it was normal and will go away in a few months. Two months passed and I went in for routine cleaning and told the hygienist and dentist again about how the filling was still bothering me. Again, I was dismissed and told to purchase toothpaste for sensitive teeth. I did as I was told and experiencing extreme discomfort, I finally went back in August on a Friday to ask the dentist to take a look. He again assured me that everything is fine and maybe the filling needed to be filed down to get a better bite. He filled the filling in the tooth and sent me home. Over that weekend, I experienced excruciating pain, 10/10 on the pain scale but because the office was closed, I had to wait until Monday to go back. First thing, Monday morning I went to his office and was told that I needed an emergency root canal and that the pulp is now necrotic.
  
  No professional ethics, no responsibility, no empathy for patient pain. They may seem fine on the surface for regular visits, but if you need any work done, I would recommend Connor Family Dentistry, just a minute away.

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• Anynomous

  20 September 2022

  I want to start off on all positive notes, I recently have had several dental procedures within the last month. I have been personally thankful for the help of Dr.Perkins and Terah, they have been VERY informative and very supportive with every detail of all of my procedures. They both are extremely kind and always treat you really great and make you feel like you’re the most important in that chair. I am Thankful to have them take care of me when I am there. Just in case I’m being accused of favoriting them, I also really appreciate everyone else for their kindness and courtesy calls prior to my appointment. Truly a great place to get your dentistry work done.

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• Anynomous

  30 August 2022

  I did not have the most positive experiences going to the dentist growing up, this made me anxious as an adult. 5 years ago I had a dental emergency and was fortunate enough to make an appointment with Dr. Kimball. He along with his staff were professional and caring. It eased my anxiety so much I decided to return and have been a patient of theirs since.
  
  After the pandemic I noticed a new office staff was hired and Dr. Kimball was no longer seeing patients. HUGE red flags but because my experience had been positive I decided to continue being a patient. I got some services done only to find out after that my insurance was now out of network. MONTHS later I get billed and have to set up a payment plan. This should have been enough to stop me from going but I didn’t learn.
  
  This happened 2-3 more times. “Oh we billed your insurance and they only covered this much.” Which didn’t make sense because I was paying out of pocket!
  
  In March, I had to get a crown done on me. Once again the insurance wasn’t going to pay for it, so I paid for it on care credit. Oh which they will quickly offer. Today, at the end of August I got a text saying I owe them 200 plus dollars. I called the receptionist, she was confused as to why I was getting those fees and she placed me on hold. She comes back and tells me “your insurance didn’t cover it” I’m at a loss for words. I paid it out of pocket!!!
  
  To add, the dentist they have now was discussing personal matters while working on my teeth. I could not believe what was coming out of his mouth while the assistant awkwardly laughed.
  
  A couple of years ago I would have recommended this place but now I’m sad to say I’m going to have to look for another dentist. I’m one person who won’t have much impact but I want to warn others before it happens to them. I will echo what other people have said in the reviews, if you want a dentist that treats you like an assembly line, if you want to get random fees billed to you later, then Westside Dentistry is the place to go.

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• Anynomous

  25 August 2022

  Greatest dentist experience yet. Everybody there is great. Melissa at the front desk was so amazing and helped me schedule an appointment in such short notice I definitely owe her a huge thank you. Donna was great & helped me out a whole lot and made all the paper work an easy & smooth transition. Dani the Dental assistant helped me out through the whole surgery process and was always asking me if I was okay and made sure I was doing fine. Coming from someone who deals with a lot of anxiety she definitely made me feel comfortable the whole time and made all my anxiety go away & was always reassuring me that it was going good and everything was okay. so that really meant a lot. Dr. Perkins was so great, from the start I could tell he was determined to help me, he was great at explaining everything about my situation to me and when we started the surgery I could tell he is a master of his craft. He is so skilled and looking forward to seeing the end result, I know I’m in great hands. Everybody at Westside Dentistry is amazing, highly recommend
  5 out of 5 stars ⭐️⭐️⭐️⭐️⭐️

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• Anynomous

  06 August 2022

  Very poor business practices. DO NOT IGNORE THE BAD REVIEWS. I came here with a positive attitude IGNORING the bad reviews. BIG MISTAKE. The staff is very rude. These people will try and rip you off from every penny they can. I went for a simple cleaning and the dentist suggested for me to get my wisdom teeth removed. I DO NOT HAVE pain in them, other dentists have even told me they are in great shape. I have gone to 2 other dentists and they never recommended such thing. When I asked what was the reason she “recommended” for me to get my wisdom teeth removed, she said “To prevent future complications”. From that moment I knew everything would go downhill as that already sounds like a way to make more money. They denied to perform a cleaning because they wanted to do a DEEP CLEANING. Deep cleaning = Deep Pockets. STAY AWAY FROM THIS PLACE! There was no procedure done and guess what? NO REFUND. Complete ripoff. I am sure in the future their rating will start to decrease little by little. Do not be fooled by the overall rating. This is not the way to conduct a business.

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