Westpark Family Clinic and WMH Administration | Wasatch Mental Health

Location :

750 Freedom Blvd 200 W, Provo, UT 84601, USA
Added by Jopie, at 25 August 2014

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• Cathalana Lynn

  22 June 2017

  I had a great experience. Great Doctors. Quality Care.

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• Alexis Vanderhoeven

  02 September 2016

  I think wasatch mental health is all around an amazing place I have an awesome case worker who just calls me randomly and offers a variety of help or just makes sure I'm ok. My doctor there is the first doctor who actually listened to me and helped me get on the right meds I needed plus my therapist is someone I can tell anything to and its up to me if I want to meet weekly , every other week or monthly. And I love how I receive a text message to remind me of any and all appointments starting two days before my appointment . If I had to complain about anything it would be the people in the nurses station they always treat me rude and I have witnessed then treating lots of people rude and they don't help like they should when I need to pass a message to my doctor

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• No Non

  19 October 2015

  They try, got some really good people. Got one not so good person, too. It stays bad if you don't complain, might get worse if you do. Can't tell if the not so good one was bad on purpose or didn't notice they are doing harm. Don't know which is scarier. All I know is, I don't trust it won't happen again. How do you go into this job and not know better than to step on people who come to you for help? It wasn't tough love. It was only harmful. Got a good person now, but I can't forget the bad one is still there. I am afraid. Already tried to complain. Front desk was rude. No one else seemed interested. Took months to find out there even is a complaint process. Already don't trust it'll do anything except maybe get me retaliation. I need help, but I regret going here for it.

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• Mary Mitchell

  21 August 2015

  The lady working the front desk refused to give help to two individuals during my son's visit. There is hot line information that needs to be offered, most individuals will not say it's urgent. There seems to be confusion about the Thursday 1pm walk in, my son was also told after 1pm not at 1pm from the hospital. Once you are signed up, then they seem to be very helpful! Hope they can offer more training to staff or create a current, simple brochure.

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• Octobarra

  18 August 2015

  They refused to help my husband with the treatment he needed that was recommended by four doctors. I literally had to change my address and move to Salt Lake where they recognized the treatment. Wasatch mental health is horrible. So many of their employees just don't care. some of them really do but it's scary to think how awful the help is, for something they should understand as mental health employees. So many of them are uneducated. And I've been dealing with them for the past 10 years. The best service is in Salt Lake and at the University of Utah.

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• Marla Hearn

  01 September 2014

  Wasatch Mental Health was contacted several times by myself, my landlord, and the Provo Police concerning an individual they placed in my apt. complex. This man threatened tenants, had knives, a gun, and 2 axes confiscated by the Provo pd. He took over the 2nd floor landing to the extent of sleeping outside and using a motorcycle helmet for a toilet. His apt. is covered in witchcraft symbols and food plus who knows what else is splatted all over the walls.Last Thursday night he plugged up all his faucets at 2 am and flooded his apt and mine which is underneath. The police chased him down, arrested and hopefully he has enough charges this time to keep him for a long time. I'm trying to get my life back to normal. Wasatch has always had a bad rep and now I know why. The caseworkers are pathetic and should find a new line of work. Wasatch is a pitiful joke.

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