West Elm has some different inventory than West Elm Market (in DUMBO), so exchanges between the two may not be possible FYI.
If you have a student id still it is 15 % off
Rebecca is amazing! Ask for her
Affordable chic furniture that's really nice
Staff are super nice
Terrible customer service. Delivery dates are all wrong. Overpriced low quality furniture.
Rude staff giving me attitude..
West Elm is my go-to store for terrarium and plant containers (and inspiration). Although their succulent selection is robust, it's often poor quality. They sell nice air plants and pots.
Amazing furniture. Staff are really slow!
The staff here is very helpful and patient
Great furniture, awful staff
Bought some bench stools from here that have worked out OK. Couches were a bit Meh.
They have treats for your pup!
Public bathroom and water fountain make it an urban oasis!
Ask for furniture advice from Sarah Hatch or Parker. Both of 'em are insightful, fun & genuine (they won't try to up$ell you!)
They never have enough people working on the weekends. Good luck getting help.
Don't talk to the mustachioed, long haired manager with glasses. His people skills are terrible and he will make you want to drop a mid-century terrarium over his head to get him to shut the eff up.
Come here to get ideas on how to decorate your home
West Elm is one of our favorite showrooms for affordable modern finds! We recommend touring the showrooms once before searching for your needs. You will find much more than you expected :o)
Come just for the AC and sit for awhile