Waterway Gas & Wash

Location :

• Anynomous

  28 November 2023

  Usually very good at cleaning my car. Just recently went through and purchased the super shine and they did a horrible job. Half assed everything. Waste of 21.35.

• Anynomous

  27 October 2023

  I am very dissatisfied with the service at this establishment. My car is practically new and does not take much maintainance. On my initial visit, the attendant did not vacuum between the seats which was one of the main reasons that I wanted the interior cleaned. There was lint all over the inside and outside of my vehicle and I was told that was a result of 'new towels'. This is not a good excuse. The manager suggested that I request microfiber towels - - - which is quite ridiculous to me. If you know this is an issue, you should invest in different towels or use.microfiber on all vehicles. During my second trip, I requested microfiber and there was less lint outside but lint on the inside of the windows. On my third trip, I requested microifiber (inside and outside) and was told that microfiber was only used after wax jobs. Is it acceptable to have lint all over your car after a car wash? Well, the attendant suggested that I wipe my car down after the wash... REALLY?
  
  Update: The Corporate office is very responsive and is refunding my membership. I would love to support this business again, if they could resolve the issue with the towels and empathy less management. Emily at this location is very responsive and supportive.

• Anynomous

  01 October 2023

  Beware of the scam to get you to buy a service option without telling you the price. On my last visit the attendant asked me if I wanted my car wiped down. Thinking it was part of the full service I asked for I said Ok only to find out it was an option. My bill was $39.50. An expensive car wash to say the least. In addition to that scam they didn't even do a good job. It is my last visit to this place

• Anynomous

  21 September 2023

  Great job. I am the owner of small detail shop and I can say this place is not bad. I never go through car washes but wanted to give this a shot for fun. Just wish my wheels where a little cleaner for $20. Didn't want to spend that much more for wheels but over all good job and didn't scratch car

• Anynomous

  23 July 2023

  I've been a Circle member pretty much since they've been open. The number of times I've had issues leaves me with fingers left over on one hand--none of them trauma inducing and quickly remedied with smiles. I have a four year old car that looks as if it's fresh off the showroom floor--inside and out and the $.10 off per gallon of gas is another plus. I'm heading over right now....

• Anynomous

  12 January 2024

  I actually disagree hunter! Waterway is a wonderful place with excellent and highly trained individuals that Clean my car well. Their SCs are very kind and are honest with your wash options. I will live and die for the wash!!

• Anynomous

  09 January 2024

  The smug mouth workers were making fun of my less than average car and made jokes about my rims. These clowns just cost the business a loyal customer. Nick peticino deserves to be fired and a criminal investigation should be launched on his behalf.

• Anynomous

  25 October 2023

  Not Happy. I got the full membership. They don't clean the car properly. No attention to details even with "The Whole Thing". Bunch of kids having fun---with ur car. Not careful if they can ding & dent. I even saw some extra stains on the inside which were not there before. Also, when they wipe clean it's lint all over. Wasted my money on membership.

• Anynomous

  26 August 2023

  The beauty of this place is in the membership - if you are going to just get an occasional car wash it's fine, but you are far better served signing up for a membership. You can join the "Clean Car Club" and get unlimited car washes at this location. If you do so - and actually make sure to stop by - it's totally worth it and is a great deal.

• Anynomous

  22 March 2023

  I used to love this place until they just randomly started to decide to randomly and without warning, charge an extra $2 on crossovers. They consider those to be large vehicles all of a sudden. Would had been nice it would had been charged before I had pulled in and went in to pay. Managers excuse was that I was getting away without being charged for it before. After a year of going here regularly, won't be any more.
  
  Plus, they failed to clean the inside of the windows.