They have friendly staff and a lot of beautiful pieces of art to peruse well worth a visit
Very friendly people great customer service excellent craftsmanship would definitely recommend buying and getting repair work done here. I have got several pieces from this place and I've not been disappointed yet! It's always a pleasure to visit their store.
I contacted Chris at Walker Metalsmiths about re-doing my engagement ring. It has been damaged in an accident. Communication was great and he knew exactly what I wanted. Received the ring sooner than quoted and it is fabulous. Would highly recommend them.
Walker Metalsmuths is such a cool place! Their store is tucked away in the southern tier of Western Ny. The showroom is small but there is a nice display of their jewelry on hand. The original designs are unique and have intricuit details. What craftsmanship! The owner/ craftsman came out to talk about his inspirations and the staff on the floor was very helpful! I went in for just one thing and was so impressed with the detail I came out with 2! One day I hope to have them create something just for me!
I received a pair of earrings, one of which had a bent post when it arrived. I received a refund, but I paid shipping both ways ($14.50) and have nothing to show for it. Very disappointing experience. This "family" business is no different than any other large impersonal online seller.
Great communication and buying experience! I ordered an item for my wife a week before our anniversary. The item was currently out of stock but they informed me via email that if this was a time sensitive matter they would do their best to get it out to me ASAP. After a response from me they were able to expedite the item's casting and shipping and I'm looking forward to surprising my wife on our anniversary!
The craftsmanship is superb and the staff work with you to find just the right piece. I expect to be a returning customer for years to come.