Viva Mexico Mexican Restaurant

Location :

• Anynomous

  14 November 2023

  Have been eating here for 10 years and the experience last night with server/bartender Pamela C left me seething. Discovered a small triangular piece of plastic in my taco and stopped eating it. Pointed it out to another bartender who went to get Pamela to address the issue. I worked in the hospitality business for 30 years, so I get it. Mistakes happen. Did not ask for a manager, did not ask for the whole dinner to be free, simply pointed out I did not want to pay for that one taco. I know it is not the bartenders fault and still planned to tip my usual 25%. She took the plate, went to the kitchen and returned to tell me that the object was the peel from an onion. I asked for her to give me the plate so I could test that answer. She refused to give me the plate and said it was a piece of lettuce. The other bartender confirmed it was plastic, and when I asked why she was being so abrupt and dishonest about it, he said “That’s just the way she is” but this girl……she proceeded to tell us we could just pay for the beer and I said “ Okay” and handed her my card to pay. Rather than ring me up, she said I could pay upfront. Never had to do that before. Her attitude assured that her tip was now going to be nada. She then joined the conversation I was having about her attitude with the hostess and denied being our server. What is my solution to this. I will not set foot in the place again and will tell everyone I know to stay away. That’s just the way I am. 2 stars given as the rest of the team is awesome.

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• Anynomous

  20 September 2023

  I have been a customer of this restaurant since they opened. Food has always been consistent, decent pricing, and they never have a long wait time. The last few times, the accuracy of my take out orders have not been good. Items missing, getting incorrect meals, etc. As all businesses lately, they increased their prices. My total always seems to be higher and does not match what is listed on their website though. This past week, I inquired about prices on some items as I was placing an order. I was quoted higher prices (example- cheese dip to go $5.25 now $8.50, taco salad shows $7.95 now $10.95) on all items. I was informed their prices have gone up but they have not updated their website. They would not honor what they have listed on their own website. They stated customers are unhappy because they have been getting a lot of complaints about this lately. It is disappointing that a neighborhood restaurant does not care about their loyal customers.

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• Anynomous

  19 January 2023

  I think this place merits more than 4 stars, but not quite 5. Went here for a somewhat late lunch. Never been, but was in the area. Was greeted promptly and sat. The restaurant itself is very clean and decorated nicely. The ambience was nice. It was not busy. Big menu. Waiter was quick to take our order and it came out quickly. Food was very good, not great. I ordered a burrito & enchilada. I would come back again.

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• Anynomous

  09 December 2022

  I love this place I have been going here for years. Always good food always good atmosphere, usually good service but not tonight. Our waiter was not the one who waited on us. Our waiter listed on the receipt (Louis) is not a girl that served us. No wonder she didn't know what she was doing. Not cool that our waiter was standing up front doing nothing while somebody else did does his job. I feel bad for the girl because despite him not doing his job I gave an above average % tip. Did not realize this until I looked and saw his name on my receipt.

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• Anynomous

  19 February 2019

  Viva Mexico coming from central Florida we Thank you for your hospitality! Food was great and service was wonderful. The only issue we had was we guess a language barer. Thanks to a AWESOME MANAGER we overcome that! Food was AWESOME, service was great and prices was surprising a lot lower than thought. We highly recommend locals and travelers to this location. We suggest this place as #1 to our fans to visit when in the area of Canton, GA.

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