US Jewelry House Ltd

Location :

1239 Broadway, New York, NY 10001, USA
Added by Jopie, at 21 May 2021

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• Anynomous

  25 October 2021

  This business is despicable. My go to store for years was the Jewelry House Corporation 42 W 28th St, New York, NY 10001. Unfortunately they're no longer in business. My daughter suggested we try this establishment although the reviews were not the best. She inherited my Boutique for her 16th Birthday & was eager to get some one of a kind pieces. Initially upon arrival, we were asked about a membership, forced to get a cart and read the rules along with the $50 minimum. My daughter provided her business card, business license which also included her sales tax ID #. Fast forward, upon checkout, older lady with dreadful bags under her eyes advised she would ring the items up under the house account opposed to allowing her to join as initially mentioned via required membership. And really doesn't make a difference. As it's no discount etc. ,as if. She insisted that process needs to be handled at the opposite end of the establishment, we go back there, the young lady insists the person who usually handles membership is not in. I politely told her, we will never patronize them again as we felt misled & belittled. Its disappointing in 2021, we are still being treated as less than. I will be filing a complaint against this poorly ran business to both the Attorney General Office and Better Business Bureau. I'm well aware in 2021 that organizations have the right to limit their services accordingly. However, this is not ethical, logical, legitimate business practices.

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• Anynomous

  02 October 2021

  RUDE, ARROGANT, and Doesn’t appreciate your dollar! The manager has the worst customer service I have ever experienced in life. Pls do not be fooled by the products on their website. They do not carry any of it in the store. Then when confronted, the “manager” tried to escort me out of the store! PLS DO NOT visit because you will feel uncomfortable and will be treated like a PEASANT! For a better experience and better product you can check out Wonatrading. PLS Beware!!!!!!!

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• Anynomous

  19 August 2021

  Customer service is a huge issue at this place, the so called "salesperson" is very rude and makes this place unattractive for people to shop. As a business owner I understand how important it is to treat your customers in a nice way, this guy just confronted me because I changed my mind on few things. Instead of explaining things nicely to me he just yelled at me and then he said something in Spanish to his coworker. I told him that it was not a proper way to talk to the customer, but he got even more agitated. Wow, I had such a bitter feeling at this store, when I left I called the number listed on their website.. the girl on the other end was very polite and apologized for the experience I had (at least there is one decent person who works at this place)
  I will never be back and spend my money somewhere else. Please avoid.

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• Anynomous

  13 August 2021

  Man at front door is rude! Wouldn’t recommend! Go down the street and shop at Earrings Plaza… better quality

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• Anynomous

  28 May 2021

  Love the stuff in this
  Store,but little pricey

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