Woman at the front desk was pretty nice but I got charged $66 to ship 3 packages which is absolutely mad.
It's pretty good - no complaints. Mail gets there on time and the PO boxes work well. Smells a little like pumpkin seeds, but that's okay.
My family and I went in to apply/renew passports. We respected the times noted in three places in the building and also online, however they couldn't accommodate us, because the ONLY person that could do the job had gone out to lunch. After speaking with a man, who claimed to be the post master, we still got nowhere. He was rude and disrespectful. As a supervisor, shouldn't he be able to do that job? Not only could he not do the job, he couldn't even suggest another place to go. Just a note...any county clerks office can process passports, and the clerks office in Troy was friendly and super helpful.
It is incredibly how a company of service can have a have costumer service. Make me wait for one hour to speak with a Supervisor, because I have a label to pick up a package at the location and they couldn't find it. Than one person came saying that she is the Supervisor and she don't care what happen in the past and in order receive my package I have to sing before I get it. I totally don't understand what happend at that store. (I am paying extra in order to get it faster and they have 3 days of delay)😡😡😡